Administrative Clerk

Salary: $25.87 - $27.46 Hourly
Location : Dubuque, IA
Job Type: Full Time
Job Number: 2025-00097
Department: City Assessor
Opening Date: 06/12/2026
Closing Date: 6/30/2026 3:00 PM Central
FLSA: Non-Exempt
Bargaining Unit: CIASSR


Description


This is a full-time, 37.5 hours per week, position under general supervision. Performs a variety of clerical and administrative support duties as well as minor appraisal functions.

Job Duties

• Answers department telephone calls, receives, and greets visitors to the department.
• Provide customer service to the public in a professional courteous manner.
• Provide assessment information and answer questions from taxpayers, realtors, and appraisers.
• Orders office supplies as needed.
• Processes all credit and exemption applications.
• Files, indexes, sorts, and maintains office records, documents, and data.
• Assist in processing real estate transfers, survey plats, parcel combinations and splits.
• Complete parcel reconciliations.
• Assist in payroll and accounts payable functions as needed.
• Verify reports and records for accuracy.
• Assist in the property appraisal process.
• Assist other employees or perform other related tasks assigned.
• Attend schools, conferences, and meetings as required.

Minimum Qualifications


Graduation from high school or equivalent combination of training and experience that will provide required knowledge, skills and abilities.

Supplemental Information

Required Knowledge, Skills and Abilities

• Accuracy in spelling, punctuation, and grammar.
• Proficient computer skills and knowledge.
• Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.
• Ability to establish and maintain an effective working relationship with other employees and the public.
• Knowledge of maps, legal descriptions, and real estate terminology.
• Ability to understand and follow oral and written instructions.
• Skilled at completing accurate arithmetic calculations.
• Ability to quickly learn clerical tasks and use new skills and knowledge brought about by rapidly changing information and/or technology and adhere to office policies.

Physical Requirements
This position requires lifting (up to 20 lbs.), stooping, kneeling, bending, reaching, and repetitive motion. This position is a light work position with the person sitting most of the time.

Cognitive Demands
This position is part of a team and should be self-motivated, able to efficiently plan their own work and train/coordinate the work of others. Working under pressure, under deadlines and working on several tasks at the same time is required.

Special Requirements
Must pass a criminal background check.
EOE/ADA Statement

Dubuque County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Dubuque County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dubuque County is proud to offer a comprehensive and affordable benefits package that keeps health insurance costs low for employees while providing strong coverage for you and your family. Along with highly affordable medical insurance, employees enjoy retirement security through IPERS, generous paid time off, and a wide range of programs that support your health, well-being, and financial peace of mind.

• Medical Insurance with 24/7 access to:
  • Health Advocacy
  • Nurse Support
  • Care Navigation
• Doctor on Demand
  • $0 Telehealth/urgent care
  • Free talk therapy
  • Discounted psychiatry
• Dental
• Vision
• Medical & Dependent Care FSA
• Life and AD&D (company paid and ability to purchase additional Voluntary Life and AD&D)
• Long Term Disability (company paid)
• Employee Assistance Program
• Travel Assistance Program
• PerkSpot - Employee discount program
• Iowa Public Employees Retirement System (IPERS)
• Paid Time Off
  • Personal Time Off
  • Vacation
  • Sick Leave
  • 15 paid holidays