Public Health Office Assistant

Dental Public Health Office AssistantThe Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.Key Responsibilities:Schedule and manage patient appointmentsInform patients of any visit requirementsCollect and update client demographic information for registration purposesReview documentation to determine eligibility for federal and state programsInput data into the health department management information systemsInteract with multiple computer software systems to input/receive informationProcess the cash drawer and balance to ensure fiscal responsibilityInform clients of their rights and responsibilities for participation in programsObtain prior authorization per guidance, before releasing medical informationAssist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicableCompile appropriate forms for services requested to ensure efficient clinic flowScanning and indexing records into the electronic dental recordMaintain a positive, constructive, and cooperative work environmentMinimum Education and Experience Requirements:High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver's license and Tennessee Bureau of Investigation background check. Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).Preferred Qualifications:Prefer candidate to have active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.Details:Located at Cannon County Health Department and some travel to Warren County Health Department. Position is full-time, M-F 8:00-4:30 PM.