Medical Assistant- Non-Certified (Per Diem)

Non-Certified Medical Assistant

The Non-Certified Medical Assistant provides basic clinical and administrative support to healthcare professionals. This role involves assisting with patient care, managing office tasks, and maintaining a welcoming environment in the healthcare setting, working under the supervision of certified medical staff. The Non-Certified Medical Assistant plays a supportive role in ensuring a seamless patient experience and efficient clinic operations, contributing to quality healthcare delivery.

Education:

• High School Diploma or GED required.
• Completion of a medical assistant training program preferred.

Licensure:

• Certification not required; continued education and learning to sit for certification within first year.
• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heart Saver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.

Skills:

• Basic clinical and administrative skills.
• Effective communication and interpersonal skills.
• Familiarity with electronic health records (EHR) systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.

Work Experience:

• Previous experience in a clinical setting is required.

Essential Functions:

• Assist healthcare providers with routine patient examinations and procedures.
• Prepare examination rooms by cleaning and restocking supplies.
• Record patient information such as vital signs and medical histories.
• Schedule patient appointments and manage the patient flow.
• Assist in operations, including answering phones, managing workload bucket(s), refilling prescriptions, maintaining medication sample(s) log, and cross covering within other departments.
• Provide patients with basic instructions for medication and follow-up care based on provider instructions.
• Performs phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batch(s) for laboratory.
• Maintain patient confidentiality and adhere to privacy regulations.
• Ensure compliance with clinic safety protocols and procedures. Assist patients as needed to maintain safety (i.e. Mobility).
• Assist with inventory management by tracking and ordering supplies.
• Facilitate communication between patients and healthcare providers.
• Obtaining prior authorizations.
• Participate in staff meetings and contribute to a positive clinic environment.
• Demonstrate a willingness to learn and develop new skills in clinical care.
• Chart preparation, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.

Non-Essential Functions:

1. Performs additional duties as assigned.
2. Adheres to facility Values, Service Excellence and Standards of Excellence.