Assistant Manager

About the Role As an Assistant Store Manager, you will grow the company brand by delivering best‑in‑class service and bringing to life a distinctive world of adult beverages and more for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Assistant Manager and report to the Store Manager. Responsibilities Drive sales and deliver against key performance metrics (KPMs). Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills. Support day‑to‑day operations, including payroll, inventory, merchandising, and shrink. Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Help maintain vendor relationships to support store and inventory objectives. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Perform other duties as assigned. Qualifications Bachelor’s degree in business administration or related field preferred or equivalent experience. 1‑3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting. Experience leading, motivating, and developing a sales‑focused team. Familiarity with point‑of‑sale systems and inventory management software. Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8‑10 hours a day. Ability to safely lift, load, and handle cases and pallets; climb ladders and lift 50 lbs. overhead repeatedly. May be exposed to various outdoor weather conditions throughout the workday. Benefits Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, pre‑tax commuter benefits Disability & life insurance coverage, paid parental leave, critical illness and accident insurance Pet insurance, discounted home and auto insurance, college tuition assistance Career development & product training, consumer classes & more Equal Opportunity Employer Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. #J-18808-Ljbffr