Billing Specialist at Service Experts in Richardson, Texas

Job TitleThis position is responsible for executing tasks that will support various internal and external Operations groups.The successful candidate's primary responsibilities will include: preparing, validating, and processing customer data load files, and load into the Service Experts primary customer billing system MSD. Other various functions of the role include processing transactions, files and batches related to payments, billing and rate management as well as researching and resolving exceptions and escalations in these key areas. The Billing Specialist will also play a key role in contributing towards Service Experts success by meeting business objectives, improving the performance of internal operation, ensuring customer satisfaction and continuous improvement of operating practices and procedures to reduce risk and increase operational effectiveness.Key ResponsibilitiesAssist with billing preparation and invoice generationAssist with automated payment processesUpdate and maintain billing data in Excel spreadsheets and company systemsReview customer accounts for accuracy (amounts, dates, service details)Support account maintenance and documentation trackingHelp resolve basic billing inquiries by coordinating with internal teamsOrganize and file billing-related informationDaily mail (in/out) processesBanking depositsAll other billing task assignedRequired Qualifications0-2 years related experienceExcel experience (comfortable with spreadsheets, formulas, V look-ups, pivots, sorting/filtering)Basic understanding of billing/invoicing conceptsStrong attention to detail and ability to follow processesClear written communication skillsPreferred QualificationsFamiliarity with accounting/billing software (not required)Exposure to data entry, invoicing, or customer service rolesAbility to work with deadlines and prioritize tasksWhat Do We Offer You as a Service Experts Employee?Competitive Pay with incentive opportunitiesPaid Time Off and Company Holiday PayMedical, Dental, and Vision Insurance programs401(k) Retirement Savings Plan with company matching contributionsLife Insurance and disability insurance optionsSupplemental benefit programsWorld Class Training opportunities through our Experts UniversityCareer Development opportunitiesEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email View email address on click.appcast.io