HR Generalist

About Miller Industries:


Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You've seen our vehicles on such television shows as "Highway Thru Hell", "Wrecked", and "Hustle and Tow". We're extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World's Largest Manufacturer of Towing and Recovery Equipment?


From the beginning we've been innovators; we're constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you'll quickly learn that you're part of something special. When you see one of our towing and recovery vehicles rolling down the road, you'll feel pride for the work you're a part of.

We are currently looking for driven individuals that share our vision. Some of the specific things that sets us apart from the rest include:

• Bonuses (twice a year) based on company and plant performance
• Tuition Reimbursement
• Professional Development programs
• Career Advancement opportunities
• Family Day Outings
• Free on-site Annual Health & Wellness Screenings

Summary

The Human Resources Generalist provides comprehensive HR support within a manufacturing environment, partnering closely with operations, safety, and leadership teams. This role is responsible for managing employee relations, talent acquisition support, onboarding, compliance, and HR administration while ensuring alignment with company policies, safety standards, and employment laws.

Essential Duties and Responsibilities:
Business Partnership

• Build relationships and act as a trusted advisor, providing proactive HR guidance aligned with operational objectives
• Partner with leaders to drive and support organizational initiatives, goals, and processes. This will include translating business strategies into actionable HR plans.
• Collaborate with leaders to assess their workforce needs, and provide support and guidance in addressing those needs

Employee Relations & Workforce Support

• Serve as a primary HR contact for hourly employees, addressing questions, concerns, and workplace issues
• Investigate employee relations matters and support resolution in a consistent and compliant manner
• Partner with supervisors to support performance management, coaching, and disciplinary processes
• Promote a positive work environment aligned with company culture and values

Recruitment & Talent Acquisition

• Partner with hiring managers to understand workforce needs and support recruiting efforts
• Coordinate interviews, candidate communications, and pre-employment processes
• Assist with onboarding logistics and ensure a smooth transition for new hires
• Support employer branding and workforce planning initiatives

Onboarding & New Hire Integration

• Facilitate onboarding processes including documentation and system access setup
• Ensure completion of I-9, background checks, and compliance documentation
• Assists in coordination of safety onboarding and training for plant employees

Compliance & HR Administration

• Maintain accurate employee records and ensure compliance with federal, state, and local employment laws
• Support audits, reporting requirements, and regulatory compliance (e.g., OSHA, EEO, wage & hour)
• Administer HR policies, procedures, and programs consistently across the workforce
• Assist with benefits administration, leave management, and employee documentation

Training & Development

• Coordinate and track required compliance and safety training
• Support development initiatives for both hourly and professional roles
• Partner with leadership to identify skill gaps and training needs
• Assist in performance evaluation processes and career development planning

Manufacturing & Safety Collaboration

• Work closely with Operations and Safety teams to support plant initiatives
• Reinforce workplace safety culture and assist in safety-related HR processes
• Support incident documentation, follow-up, and employee communications when needed
• Ensure alignment between HR practices and manufacturing workforce requirements

HR Systems & Reporting

• Maintain HRIS data accuracy and generate reports as needed
• Support process improvements and HR system enhancements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field (preferred)
• 5+ years of HR experience, preferably in a manufacturing or industrial environment
• Experience supporting hourly/workforce populations strongly preferred

Knowledge, Skills & Abilities

• Strong understanding of employment law and HR best practices
• Ability to manage employee relations issues with professionalism and confidentiality
• Excellent organizational, communication, and problem-solving skills
• Ability to work in a fast-paced, production-driven environment
• Proficiency in HRIS systems and Microsoft Office Suite

Preferred Qualifications

• HR certification (PHR, SHRM-CP, etc.)
• Experience with safety programs and OSHA compliance

Benefits:

• Medical Insurance
• Dental Insurance
• Company Matched 401(k)
• AD&D, Disability & Basic Life - no cost to you!
• Tuition Reimbursement
• Professional Development programs
• Career Advancement opportunities
• 9 paid holidays each year.
• Paid Vacation

We don't just give lip service to our innovation in the recovery industry; in 2019 we unveiled the FIRST & ONLY Rotator in the world capable of lifting 200,000 lbs. To watch how this amazing vehicle came to be please click on the following link: The Century M100.


For more awesome information on Miller Industries check out more links below:

Introduction to Miller Industries


Ooltewah, TN Large Wrecker Plant Tour


Ooltewah, TN Small Wrecker Plant Tour


Ooltewah TN, Paint Process Tour


Hermitage, PA Plant Tour

The Century M100, 100-Ton Rotator


Miller Industries is an equal opportunity employer . All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.