Bellperson & Valet

Job Description

Join the best Resort on the Grand Strand Ocean 22 by Hilton Grand Vacations on the boulevard, we have 220 modern spacious units all with Ocean Views. Become part of the 90 + family of team members who take pride in providing extraordinary service all while having fun and loving the numerous benefits HGV has to offer. (Team member travel, benefits on day one, etc.) Retire with us!

Envision working at a seafront resort on Myrtle Beach's Grand Strand, with attractions such as Broadway at the Beach within two miles! We seek an upbeat team member who enjoys helping guests make memories of a lifetime at Ocean 22!

As a Bellperson/Valet you would be responsible for:

• Greeting and assisting owners and guests in appropriately transporting and securing their luggage and other special requests and deliveries.
• Monitor the front entrance of the property and arrivals.
• Provides instructions and information regarding the amenities of the room and property services based on our brand standards.
• Ensuring an organized, safe, clean front entrance and lobby area.
• Carries out reasonable requests by management, including assisting other departments.
• Park guests' cars in designated area; retrieve cars for guests
• Delivers messages and will assist with room move requests, groceries, and other inquires.
• Reports any problem or unusual activities to management.
• Providing instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items.
• Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Maintain awareness of undesirable persons on property premises being a Safety & Security advocate.

Schedule Details: We would like team members to have open availability. Candidates must be available to weekends and holidays as needed.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Current and valid State Driver's License.
• 6 months of Customer service experience.
• Ability to drive both automatic and manual transmission vehicles.
• Self-starting personality with an even disposition.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds. Stand, sit, or walk for an extended period or an entire work shift.
• Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As a Bellperson/Valet you would be responsible for:

• Greeting and assisting owners and guests in appropriately transporting and securing their luggage and other special requests and deliveries.
• Monitor the front entrance of the property and arrivals.
• Provides instructions and information regarding the amenities of the room and property services based on our brand standards.
• Ensuring an organized, safe, clean front entrance and lobby area.
• Carries out reasonable requests by management, including assisting other departments.
• Park guests' cars in designated area; retrieve cars for guests
• Delivers messages and will assist with room move requests, groceries, and other inquires.
• Reports any problem or unusual activities to management.
• Providing instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items.
• Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Maintain awareness of undesirable persons on property premises being a Safety & Security advocate.

Schedule Details: We would like team members to have open availability. Candidates must be available to weekends and holidays as needed.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Current and valid State Driver's License.
• 6 months of Customer service experience.
• Ability to drive both automatic and manual transmission vehicles.
• Self-starting personality with an even disposition.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds. Stand, sit, or walk for an extended period or an entire work shift.
• Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.