Budtender/Reception - Part Time Seasonal

Overview The Fire Station, LLC (TFS) operates a series of Marijuana Establishments within the Upper Peninsula of Michigan. TFS holds valid state and municipal operating licenses and strives to exceed compliance standards at the highest level. Beginning in 2019 with less than ten employees, our business is now growing rapidly and welcomes new employees who are interested in a career in the cannabis industry. As a Marijuana Retail Establishment, we welcome customers 21 + years of age into our establishment to view and purchase high‑quality marijuana products. A team of employees works together to provide customers with top‑notch customer service and cannabis knowledge to aid them in their cannabis experience. Job Title: Budtender/Reception – Part Time Job Description Receptionists are the first point of contact for customers when they enter the facility. They greet customers, gather the required information, and grant them access into the budroom. Budtenders perform the core interaction with the customers, serving as the salesperson of cannabis products. Budtenders and receptionists are knowledgeable about a variety of cannabis products, and can provide detailed descriptions and explanations of products to customers. Budtenders help customers find products specific to their needs and perform sales transactions, while restocking products on the sales floor as necessary. Responsibilities Welcoming and greeting new customers in a thoughtful and polite manner Answering phone calls, responding to emails Staying updated on current available products for sale within the facility and general cannabis knowledge such as purchase limits to answer general questions from customers Must thoroughly check IDs to ensure all customers are of legal age before permitting entrance onto the sales floor Responsible for properly completing sales transactions and recommending products to customers Utilizes the point of sale (POS) system to complete transactions Monitors product quantities, labeling, and restocking activities Responsible for assisting with facility compliance by following rules and standards with inventory restocking and completing transactions Ensures that products being sold to customers match METRC and related tracking information associated with that product Collects and counts cash; identifies potential counterfeit cash bills Responsible for keeping the budroom display shelves and workspace clean and presentable for customers, including general cleaning procedures such as mopping, sweeping, vacuuming Completes and signs required checklists for end‑of‑shift duties, including sanitation and facility upkeep Occasionally asked to train new TFS staff on policies, procedures, and job shadowing Required Skills/Abilities Excellent verbal and written communication skills Excellent customer service skills Excellent interpersonal and conflict resolution skills Excellent organizational skills and attention to detail Strong analytical, mathematical and problem‑solving skills Strong leadership skills Ability to prioritize tasks Works well under pressure and deadlines; ability to multitask Must be able to remain calm and collected in a busy retail environment Must have excellent cash handling abilities Gives customers a comprehensive service experience, guiding them through check‑in, sales, product selection, and checkout process Can bend and stand while reaching below and above counter‑height for products Can move frequently around the sales floor to the checkout with a customer and pack up their products Education & Experience Must have adequate cannabis product knowledge Must have at least one year of experience in a retail or similar setting Must have one year of experience using POS systems High school education required; higher education preferred Work Environment State & Municipal Law – TFS operates in full compliance with all rules and regulations enforced by the State of Michigan’s Department of Licensing and Regulatory Affairs (LARA) and Cannabis Regulatory Agency (CRA), and by the municipalities where we operate. Employees must follow all policies created and enforced by and within TFS facilities. Prolonged periods standing at a sales counter and working on a computer May have to perform job duties outside of the facility in potentially inclement weather if offering curbside services Job Requirements Must be at least 21 years of age Must have no felony convictions Must pass a satisfactory background check Must possess a valid form of government‑issued photo identification Must be able to lift 20 pounds Work Schedule Between 20‑29 hours per week; shifts may vary Retail locations typically open from 8 am to 9 pm, 7 days a week, including most holidays Classification Part Time Non‑Exempt Salary/Wage & Benefits Pay starting at $15.75 per hour plus tips. Non‑Exempt Part Time employees are eligible for the following benefits on the first day of employment: Paid Time Off (PTO) Accrual Voluntary Life Insurance Options 401(k) plan with up to a 3% company match Employee Assistance Program Voluntary Pet Insurance Options Employee Discounts and Recognition Programs EOE Statement: TFS is committed and proud to be an equal opportunity employer. TFS does not discriminate against race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or veteran status of any qualified applicant. TFS is fully compliant with all fair employment practices and strives to create a diverse, unbiased work environment. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. #J-18808-Ljbffr The Fire Station Cannabis Co.