ServiceNow ITOM Lead

$110k - $150k

Full-time

MSR Cosmos

Spokane, WA

Salary: $110,000 - 150,000 per year Requirements:

8–12 years of experience working with the ServiceNow platform in an enterprise-wide, multitier production environment
8–12 years of experience in the IT industry
Hands-on experience implementing CMDB, Discovery, and Service Mapping
Experience with client- and server-side APIs, including GlideDialogWindow, GlideForm, GlideAggregate, and GlideRecord
Mandatory skills: ServiceNow CMDB, ConnectedOps, ITOM Cloud Insights, ITOM Discovery, ITOM Governance, ITOM Service Mapping, and Cloud Observability
ServiceNow Administration certification
ServiceNow Implementation Specialist certification, including Discovery and Service Mapping tracks

Responsibilities:

Validate requirements and identify discrepancies
Design solutions and recommend technical best practices
Ensure proposed information and solutions are accurate and feasible
Provide domain architecture and technical project guidance
Participate in requirements-gathering meetings and advise developers based on gathered requirements
Provide end-to-end guidance and review of ServiceNow ITOM implementation and customization

Technologies:

Cloud
CMDB
ServiceNow
DevOps

More:

We are seeking a ServiceNow ITOM Lead for a contract engagement on a C2C basis. The role is based onsite in Spokane, Washington, with California also listed as a location.

last updated 41 week of 2026

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Vacancy posted 2 days ago

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