Knowledge Manager - Multi Levels

Position: Knowledge Manager – Multi Levels Location: McLean, VA Job Id: 652 # of Openings: 1 Clearance: TS/SCI w Poly Position Overview At JMark , knowledge is power—and organizing it effectively is mission-critical. We are seeking skilled Knowledge Managers to design, manage, and maintain knowledge management (KM) systems that streamline information sharing, enhance collaboration, and ensure secure access to critical data. This role is ideal for a highly organized professional with a passion for improving knowledge transfer processes and enabling smarter decision-making across the enterprise. Key Responsibilities Knowledge Management Systems Administration Develop, manage, update, and maintain KM systems (e.g., SharePoint sites, databases, libraries, and internal websites ) to serve as repositories for storing, sharing, and utilizing organizational data. Manages the KM environment to advance information. Maintain records and information systems in strict compliance with applicable regulations. Training & User Support Train system users, including Intelligence Community (IC) partners , providing clear and effective user guides as required. Act as the primary point of contact for knowledge management best practices, ensuring optimal use of KM tools. Policy & Repository Management Maintain and update a repository for instructions, Internal Process Documents (IPDs), and policy memoranda to ensure consistency and accessibility. Knowledge Transfer & Collaboration Develop and maintain the organization’s knowledge management environment to foster effective collaboration and information sharing across tools and organizations. Facilitate knowledge transfer initiatives to ensure critical information is documented, retained, and accessible throughout the organization . Data Integrity & Security Ensure all records are accurate, accessible, and secure , maintaining data integrity across all KM systems. Success Factors The ideal candidate will be: Detail-Oriented & Organized – Excels at maintaining structured, user-friendly knowledge repositories. Collaborative & Supportive – Builds relationships across teams to encourage knowledge sharing. Tech-Savvy & Innovative – Stays ahead of KM trends to improve systems and processes. Security-Conscious – Maintains strict adherence to information security and regulatory requirements. Qualifications Required Bachelor’s degree in Information Management, Library Science, Computer Science, or related field. 0-15+ years of experience managing SharePoint or other KM platforms in a government or corporate environment. Proven experience in records management, information governance, and KM process development. Strong written and verbal communication skills, with the ability to train and support users. Preferred Experience supporting DoD, IC , or other federal agencies. Familiarity with IC information sharing policies and security protocols. Why Join JMark? At JMark , we know that knowledge drives mission success. As a Knowledge Manager, you will build the systems and processes that make information accessible, reliable, and actionable. Your expertise will empower teams, foster collaboration, and protect critical organizational knowledge. JMark Services is a direct recipient of federal contracts and associated funding. Our company is therefore required to follow the Drug-Free Workplace Act of 1988, with the provision of a drug-free workplace. Federal law prohibits the use of marijuana, even for medicinal purposes, under the Drug-Free Workplace Act of 1988. JMark Services Inc. prohibits the use of medicinal marijuana use, as well as recreational use. This is our company policy for all current and incoming employees. #J-18808-Ljbffr