Parking Office Representative

Job Description

Job Description

Parking Office Representative
Pay rate: $15.44/hr – 16.17/hr

Location: Chicago, IL

We are seeking a  Parking Office Representative to support daily parking and transportation operations, customer service, cash handling, permits, and administrative activities.

 

Responsibilities

• Support day-to-day parking and transportation operations. 
• Assist customers with parking permits, transactions, and inquiries. 
• Handle cash operations and maintain accurate records. 
• Run reports and maintain parking lot inventory counts. 
• Process permits and online transactions using parking databases. 
• Monitor parking and payment equipment and coordinate repairs with vendors. 
• Handle customer complaints and operational issues. 
• Support transportation programs and analyze passenger/ridership data. 
• Coordinate parking and transportation logistics for campus events. 

Assist with special projects, purchasing, and administrative tasks. 

 

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred. 
• 2+ years of customer service experience.
• 1+ year of cash-handling experience.
• Parking/transportation, permit sales, or administrative experience preferred. 
• Strong written and verbal communication skills. 
• Excellent organizational and mathematical skills. 
• Ability to manage multiple priorities in a fast-paced environment. 
• Strong interpersonal skills and sense of urgency. 
• Comfortable learning technical systems and using office equipment. 
• Ability to handle sensitive customer issues professionally and diplomatically.

\nCompany Description

Incorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers.
Address:
125 Village Blvd
Forrestal Village, Suite 200
Princeton, NJ 08540

Company Description

Incorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers.\r\nAddress:\r\n125 Village Blvd\r\nForrestal Village, Suite 200\r\nPrinceton, NJ 08540