Pool Manager

Swimming Pool Manager

Under limited supervision, position is responsible for managing the day-to-day operations of the swimming pool. This includes managing the staff schedule, training new and returning staff, supervising lifeguards, pool admissions staff, and swim lesson instructors. Enforcing facility safety rules and policies, inspecting equipment and facility for potential damage and safety issues, and requesting repairs and maintenance when necessary. Complete pool operator duties hourly. Complete daily records and reports. In addition, may be scheduled as a swim lesson instructor on a substitute basis. Responsibilities include all matters pertaining to business management, pool safety, directing, scheduling, supervising the pool staff, and sanitation. Reports to the Special Events & Leisure Programmer or Designee.

Must be available to work during the summer season, mid-May through Labor Day weekend. Working approximately 35 hours per week as the posted schedule permits.

Special Duties & Responsibilities

• Supervises all pool employees.
• Supports the mission, vision, and goals of the Spotsylvania County Parks & Recreation Department.
• Knows/reviews all emergency procedures and responds to emergency situations immediately in accordance with the Parks & Recreation Pool Operating Procedures Manual.
• Immediately reports all accidents or disciplinary problems to the Special Events & Leisure Programmer or designee.
• Inspects safety equipment. Ensure that safety equipment is in the proper place and ready for use. Reports damaged equipment and, if possible, remove it.
• Maintains discipline at the aquatics facility as listed in the Pool Operating Procedures Manual.
• Ensures opening, hourly, and closing duties are completed as outlined in the Pool Operations Procedures Manual.
• Maintains staffing schedule, and ensures adequate staff are scheduled before opening.
• Ensures swim instructor/lifeguard to participant ratios are met at all times.
• Provides support to Pool Admissions staff on duty.
• Provides outstanding customer service to all customers and participants. Be available to customers.
• Ensures that the aquatic environment is free of obstructions and safe for participant use.
• Ensures the safety of pool staff and participants at all times.
• Enforces pool policies, regulations, laws, and ordinances governing the conduct of persons using the aquatics facility in accordance with the Pool Operating Procedures Manual. Confirms Pool Admissions staff has closed out properly at the end of each shift. Verifies deposit & cash setup, and signs off as supervisor. Secures all monies properly.
• Completes administrative tasks in a timely manner. Meets timesheet and scheduling deadlines.
• Ensures a lifeguard is in the stand at all times when patrons/staff are in the facility.
• Makes sure the facility is secured (doors, gates, alarm) at the end of the day.
• Completes and record water readings, attendance, pump pressure, and water flow hourly. Checks pump room upon arrival, hourly, and at the end of each shift.
• Provides appropriate and professional feedback to pool staff on performance. Assists in staff evaluations on job performance and makes recommendations for retraining or termination of employees who lack cooperation or perform unsatisfactory service.
• Makes sure that employees understand their responsibility to see that the patrons have a healthful, enjoyable, safe experience while at the facility.
• Wears proper uniform, County issued, and represents Spotsylvania Parks & Recreation Department in a professional manner at all times.
• Responsible for the day-to-day maintenance and operations including Filtration, Chlorination and PH Control, Vacuuming, Backwashing, and Chemical Balancing.
• Schedules pool staff and ensure staff are not working over 38 hours a week in combined positions. Ensures employees do not leave until their assigned work period is over. Maintains staff rotation and staff breaks.
• Ensures the pool is in operation only during the hours set by the department.
• Responsible for maintaining first aid supplies, equipment, and inventory.
• Schedules, facilitates, and participates in in-service training for staff during the season.
• Exhibits a positive example for staff.
• Fulfills the function of a Lifeguard and its duties as needed.
• Fulfills the function of a Swim Lesson Instructor and its duties as needed.
• Performs other related duties as required.

Minimum Training & Experience

Graduation from High School or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Must be 18 years of age or older.

Must possess valid certification in ARC Lifeguard Training & CPR for the Professional Rescuer (CPR/First Aid/AED).

Must possess a valid certification as an Aquatic Facility Operator (AFO) or nationally recognized pool operator course (CPO) or enroll and complete certification upon hire. Certification must be completed prior to mid-May.

American Red Cross Water Safety Instructor Certification (WSI) preferred. Experience in teaching swim lessons or coaching swim team preferred. Must complete in-house swim lesson instructor training upon hire.

Must successfully complete mandatory Parks & Recreation Training Program before specific job duties are assigned.

Satisfactory completion of a criminal background check and drug screen.

Special Requirements

• Knowledge of pool operations and maintenance practices, knowledge of occupational hazards and safety precautions; ability to train and supervise the work of others; ability to establish and maintain effective working relationships with other employees; ability to prepare detailed reports.
• Knowledge of the methods and techniques used for this position.
• Knowledge of the available resources of the County.
• Knowledge of general management and business organization principles and practices.
• Knowledge of the principles of supervision, organization and administration.
• Skill in and possess, and continue to cultivate, the traits of tact, courtesy, pleasant attitude, willing service, and being alert to his/her duties.
• Knowledge of the purpose, policies, and procedures of the County's recreational programs.
• Ability to exercise tact, courtesy, and firmness in contact with County officials, administration, and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to plan, manage, and evaluate work independently, maintaining accurate records.
• Ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
• Ability to speak and/or signal people to convey or exchange information.
• Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
• Ability to read a variety of informational documentation, directions, instructions, and methods and procedures.
• Ability to write reports with proper format, punctuation, spelling, and grammar, using all parts of speech.
• Ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.
• Ability to learn and understand relatively basic principles and techniques, to make independent judgments in the absence of supervision, and to acquire knowledge of topics related to primary occupation.
• Ability to record and deliver information, explain procedures and policies, and follow verbal and written instructions, guidelines, and objectives.
• Ability to utilize mathematical formulas, add and subtract totals, multiply and divide, determine percentages, and determine time and weight.
• Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency.
• Ability to communicate professionally and respectfully.

PHYSICAL REQUIREMENTS

Ability to pass lifeguard water test and meet requirements of ongoing drills. Must be able to remain alert. Must be able to sit or stand for extended periods. Must be able to withstand outdoor temperatures. Ability to recognize visual and verbal distress signs/actions from potential drowning victims within 10 seconds. Ability to respond to the victim in water within 10 seconds. Ability to respond to an emergency situation including but not limited to a water emergency, respiratory or cardiac emergency, minor/major first aid, and a missing person. Adequate ability to hear noises and distinguish distress signals. Ability to continuously scan all areas of the pool with clear vision. Ability to perform strenuous physical tasks necessary for a water rescue.

Must be physically able to operate a variety of machines, tools, and equipment, such as pump room equipment, pool vacuum equipment, calculator, or telephone