Lockbox Specialist

Lockbox Mailroom Services

This position is located onsite in College Park, GA with varying shift availability. Responsibilities include:

• Responsible for receiving and logging incoming US Government Client mail.
• Receive overnight mail and deliver to production for same-day processing.
• Operate high-speed mail sorter and perform routine equipment maintenance.
• LVE keying for unidentified mail during automated sorting
• Utilize mail look-up tool for Bulk Mail, Reject Mail, Miss-sorts, and Closed Mail
• Sort manual mail by type ie; AIC, Match & Compare, and Special M & C
• Prepare mail trays for delivery to the production floor.
• Responsible for preparing closed account mail per forwarding instructions.
• Forward prepared closed mail package to Operation Process Support for mailing.
• Responsible for preparing closed Return to Sender mail for return to the Post Office
• Responsible for preparing "Non-Bank Mail" for return to the Post Office
• Document/track hourly deliveries to the AIC teams via; delivery custody forms, date/time tray tags, and mail log information for inventory reporting
• Responsible for inventory reporting and tracking on site Sharepoint
• Maintain sort patterns utilizing daily Implementation notices and updates
• Responsible for archiving imaged work from production which include: retrieving boxes from production and delivering to storage room, completing tracking process for recall and managing the off site storage process.
• Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
• Proactively identify and manage risk, leveraging the Risk Framework.
• Understand and live the values that support our culture
• Adhere to policies and procedures.
• Stay informed of key priorities and business updates.
• Must be able to lift/move boxes and trays and racks of work up to 50 lbs