Front Desk Receptionist

Front Desk Receptionist

A busy and friendly dermatology practice is looking for an enthusiastic and dependable front desk receptionist. Classification: Hourly Pay Range: Department: Aurora Front Office Reports to: Aurora Front Office Supervisor Front Office Essential Job Duties:

• Assisting patients in a friendly and efficient manner.
• Checking in and out patients.
• Data Entry.
• Verifying and updating patient information including demographics and insurance.
• Verifying Referrals and Authorizations for services.
• Taking calls in a multi-line phone system.
• Processing and logging payments for copays and cosmetic procedures/product.
• Scheduling appointments and procedures.
• Managing high volume schedules for numerous providers.
• Scanning and attaching a high volume of documents.
• Managing medical records.
• Processing faxes and referrals.
• Various administrative tasks as required.

Education, Experience, and Licensing Requirements/Skills:

• High School Diploma or GED.
• Must be proficient with verbal and written communication.
• Must be reliable and able to work in a fast-paced high-volume environment.
• Excellent multi-tasking skills and flexibility.
• Experience with EMR (electronic medical records), HIPAA, insurance and referrals preferred.
• Basic Computer Skills. (Microsoft Word, Excel, 80 wpm)
• Spanish speaking preferred.

Competency:

• EMR knowledge
• Data entry
• Know how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
• Proficient with written, communication and basic math skills
• Compliant with HIPAA and OSHA

Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: This is largely a sedentary role; however, some scanning is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Position Type and Expected Hours of Work: This is a full-time 40 hours position. Days and hours of work are rotating shifts Monday through Friday, 7:15 am -4:15 pm, 8:00 am-5:00 pm, or 8:15 am-5:15 pm; Saturday 7:45 am – 12:30 PM Travel To other office locations as required. Benefits: Full time employees are offered Medical, Dental, Vision coverage, paid holiday, vacation and sick leave. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.