Property Manager

Commercial Property Manager

Seeking a proactive, detail-oriented commercial property manager who thrives in a fast-moving, entrepreneurial environment and brings both operational discipline and problem-solving creativity.

Roles & Responsibilities:

• Portfolio & Property Operations

  • Oversee day-to-day operations of assigned retail and industrial properties across Florida and select U.S. markets.

  • Maintain premier physical building conditions consistent with company's service and brand standards.

  • Conduct regular property inspections, identify issues, and implement corrective actions.

  • Coordinate maintenance, repairs, and capital improvement initiatives, ensuring quality, timeliness, and cost control.

  • Implement and oversee preventative maintenance programs for assigned assets.

• Financial Management

  • Own annual operating budgets for assigned properties, including forecasting and ongoing expense control.

  • Review monthly financial statements, variance reports, and NOI performance, implementing corrective measures as needed.

  • Oversee CAM reconciliations for NNN properties in coordination with Accounting and the Controller.

  • Ensure accurate coding, approval, and documentation of invoices within approved budgets.

  • Support ownership reporting through timely and accurate monthly and quarterly reporting packages.

• Lease Administration

  • Administer lease agreements and ensure compliance with all material terms and conditions.

  • Audit leases in Yardi for accuracy, including rent, CAM, insurance, and critical lease provisions.

  • Track and manage co-tenancy clauses, exclusive use provisions, kick-out rights, and NNN caps.

  • Support lease renewals, amendments, tenant move-ins and move-outs, and broker coordination.

  • Ensure vacant spaces are clean, accessible, and market-ready for showings.

• Tenant Relations

  • Serve as the primary point of contact for tenants, ensuring prompt communication and service delivery.

  • Foster strong tenant relationships and proactively address concerns to drive satisfaction and retention.

  • Coordinate tenant onboarding, ongoing communications, and issue resolution.

• Vendor & Contract Management

  • Develop scopes of work and competitively bid vendor services, including recurring contracts.

  • Manage vendor relationships, RFPs, contract negotiations, and ongoing performance.

  • Ensure vendor compliance with contract terms, insurance requirements, and safety standards.

• Systems, Processes & Platform Growth

  • Develop, refine, and document property management policies, procedures, and SOPs.

  • Support the build-out and marketing of company's third-party property management offerings.

  • Assist with digital presence and marketing initiatives, including Google My Business and related platforms.

  • Maintain accurate property profiles, tenant lists, vendor lists, and operational documentation.

• Compliance, Risk & Safety

  • Ensure compliance with local, state, and federal regulations, including health and safety standards.

  • Monitor insurance compliance for tenants and vendors and coordinate claims as necessary.

  • Oversee site safety, security programs, and life-safety procedures.

  • Proactively identify risks to asset performance or business plan execution and escalate with solutions.

• Leadership & Collaboration

  • Collaborate closely with ownership, asset management, accounting, leasing, brokers, and development teams.

  • Support and provide direction to on-site personnel or third-party vendors as applicable.

  • Participate in business plan development and execution, including capital projects and development transitions.

  • Provide feedback, support, and training to team members as directed.

Qualifications:

• 6-10 years of commercial property management experience (retail and/or industrial strongly preferred).

• Strong experience with budgeting, financial reporting, and CAM reconciliations.

• Deep understanding of lease administration and commercial lease structures.

• Experience working with institutional owners or owner-operator platforms preferred.

• Proficiency with Yardi (required); MRI familiarity a plus.

• Demonstrated experience with vendor management, capital projects, and operational compliance.

• CPM, RPA, or similar designation preferred but not required.

• Excellent written, verbal, and interpersonal communication skills.

• Strong organizational skills, time management, and ability to operate autonomously.

• Ownership mindset with a commitment to accuracy, transparency, and service excellence.