Lead Patient Account Registrar
Prime Healthcare
Lead Patient Account Registrar
Shifts Available: Days
Employment Type: Full Time
Hours: 8-hour shifts 8:00 AM - 4:30 PM, M-F
Location: St. Joseph Medical Center - Kansas City, MO.
We are seeking a Lead Patient Account Registrar, sometimes referred to as an Admission Representative Lead. The Lead Account Registrar oversees the daily workflow of the admitting and registration team to make sure every patient is checked in accurately, quickly, and with a positive experience. The Lead Patient Account Registrar handles complex registration issues, support front line staff, and step in to resolve problems related to insurance, authorizations, or patient accounts.
Responsibilities
Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in
Enter and verify patient information, insurance details, and required documentation with accuracy
Troubleshoot complex registration, insurance eligibility, and authorization issues
Train new staff, help with scheduling, and maintain strong customer service standards
Coordinate with clinical teams and billing to resolve account issues and support compliance and quality
Qualifications
High School Diploma or equivalent required.
Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.
Exceptional interpersonal & organizational skills.
Demonstrated leadership and management abilities.
Extremely high degree of attention to detail.
Good written and verbal communication skills.
Ability to prioritize.
Good analytical & problem solving skills.
Proficiency in Microsoft Word and Excel.
Ability to effectively manage multiple demands and function well under pressure.
Here are some of the benefits of working at Prime Healthcare:
Health, dental, and vision insurance options
Paid vacation, sick time and holidays
Bereavement leave, FMLA and other leave options
Employer 401K options
Tuition reimbursement options
Life, disability, and other insurance options
Many other amazing benefits
Prime HealthcareVacancy posted 2 days ago
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