Administrative Assistant - Service Department

As a Service Administrative Assistant, you will play a vital role in managing day-to-day operations by bridging the gap between technical service, administration, and customer care for our Turf Equipment clients. Join us as a Service Administrative Assistant and become a key contributor to our vibrant team! Your proactive attitude and attention to detail will ensure our service department office runs seamlessly while delivering outstanding support to clients. Essential Job Functions You will be responsible for opening, quoting, and sourcing parts, invoicing service repair and warranty orders using ISM/CSD software. Operationally, you will work with the accounting and credit departments to manage customer accounts, reconcile financial variances, and participate in annual inventory audits. As a primary point of contact, you will deliver exceptional customer service by greeting clients during equipment drop-offs, scheduling pickups and deliveries, and communicate regarding repair and warranty status. Pay: $23.00 – $28.00 per hour 401(k) 401(k) matching Health insurance Paid time off Vision insurance Job Qualifications High school diploma or equivalent is required Experience with Microsoft office suite including, Outlook, Excel, Teams, and Word is required Technical or mechanical experience is preferred Ability to maintain an organized working environment Ability to work on multiple projects in starts and stops as information is received Ability to communicate well with others using good customer service skills including person to person, phone, email, and Teams chat Ability to manage time, duties, take ownership of tasks, and meet deadlines Ability to be punctual for work Must pass background check Must pass pre-employment physical Turf Equipment and Supply is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. Disclaimer This is the equal opportunity Disclaimer #J-18808-Ljbffr Turf Equipment and Supply Company