AOD Support Staff III Certified MC Swing Shift

AOD Support Staff III Certified - MCThe AOD Support Staff III Certified - MC, provides services to beneficiaries participating in treatment while monitoring the program premises for safety and security. As a Certified AOD Counselor provides education on recovery programs and individual and group counseling sessions, as well as crisis management. Trains and oversees Registered Monitors (Monitor I and Monitor II positions). Maintains AOD Credential.Must maintain AOD Credential.Duties and ResponsibilitiesAOD COUNSELING Performs primary alcohol and drug counseling functions for clients including screening, assessment, and intake; collects specimen from clients for drug and alcohol screening in accord with organization Policy and Procedures.Collaborates with case manager and therapist to assist treatment and other plans; assists in required intervention; participates in group and educational sessionsCompletes discharge and transition plans and completes required Electronic Health Records (EHR).Monitors client self administration of prescribed medication, keeps required treatment records and shift reports.Trains and mentors AOD Registered colleagues (AOD Support Staff I & II)Fills in for assigned AOD Counselor as needed.Provides one on one mentoring, support, assistance, and advocacy to clients.Transports program participants in the company vehicle to offsite appointments, as needed.PROGRAM SECURITY PROGRAM ENTRANCE MONITORING: The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules.BAG & PERSON SCREENING: Monitors search all participants' belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed.PROGRAM SAFETY While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know location of fire exits, be prepared to assist participants in case of any emergency.Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons.ASSET PROTECTION As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the Program's assets. Report all suspicious events to direct supervisor.Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.Act as a role model for participants at all times. Learn, understand and practice the professionalism expected – Put clients'/participants' needs first.CLIENT/PARTICIPANT SUPPORT Answer telephones and take messages for clients and staff, monitor doors and greet visitors.Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operationalMonitor and records client self-administration of medication in accordance with organization Policies and ProceduresAs required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events.Inputs required data to computer systems and logs (EHR and other databases as required)Other duties that may arise to support the Program mission and goals.Essential Ability AcknowledgementAbility to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.Essential DutiesServices for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.AOD Counseling: Trains and oversees AOD Registered colleaguesScreening, assessment, and intakeGroup and educational sessionsProvides one on one mentoring, support, assistance, and advocacyMonitors client self administration of prescribed medication, keeps required treatment records and shift reportsShelter Security Screen bags and persons entering shelterPatrol premises as scheduledShelter Safety Monitor Clients; conduct room checks; report violations of rulesWhile patrolling continuously observe for safe operations/conditions, report safety concernsAsset Protection Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized personsClient/Participant SupportOther duties as required and is subject to change at any time.Act as a role model for participants at all times.Mandated ReporterAs service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.QualificationsRequirements:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsValid California Driver's License and auto insuranceMust be able to work flexible schedule especially during the evenings and weekends as requiredMust maintain AOD CredentialAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.Education:Alcohol and Other Drug Counseling (AOD) Certification (CCAPP, CADTP or CADEE) (315 hours coursework + 2040-3000 hours supervised on the job training).Completed modules 1 and 2 of ASAM within 2 weeks of hireExperience:A minimum of one year's experience in the provision of AOD treatment servicesIf recovering substance user, must have at least two years of sobrietyPreferred Qualifications:AA or higher degree in related field.Experience with Electronic Health Records (EHR)Bi-lingual, Spanish and English preferredUnderstanding of harm reduction (non-abstinence) approach with participant substance useWilling to work with substance abuse clients, mental health, LGBTQ and HIV/AIDSVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This Volunteers of America