Field Service Technician

Job Description

Job Description

Job Title: Field Service Technician - Wireless Internet (WISP)

Company: Bertram Communications LLC

Locations: Random Lake, WI, (moving to downtown Sheboygan, WI) in 2026 | Shawano, WI

Employment Type: Full-Time

Compensation: $18.00 - $24.00 per hour (Starting pay based on experience)

Benefits: Medical, Dental, Vision, 401(k) Match, PTO, Paid Training

The Opportunity

Are you a hands-on professional who loves working outdoors and isn't afraid of heights? Join Bertram Communications , the fastest-growing wireless provider in Wisconsin. We don’t just install internet; we bridge the digital divide for our neighbors in underserved communities.

Why Join the Bertram Team?

• Paid Technical Training: No telecom experience? No problem. We provide full onsite training.

• Comprehensive Benefits: 85% of health premiums paid by the company; 100% of dental/vision covered.

• Retirement Security: 401(k) with a 4% company match.

• Career Growth: We promote from within—today’s technician is tomorrow’s Field Lead or Tower Climber.

• The Outdoors is Your Office: Skip the cubicle and enjoy the best views in Wisconsin from rooftops and silos.

What You’ll Do

As a Field Service Technician, you are the face of our company and the hero who brings high-speed connectivity to our customers.

• Installation: Set up high-speed wireless equipment (dishes and radios) on residential and commercial rooftops.

• Cabling: Run and secure ethernet lines from the outdoor equipment to the indoor router.

• Technical Setup: Align radios for peak signal performance and configure basic home Wi-Fi networks.

• Troubleshooting: Diagnose connectivity issues and perform equipment maintenance to ensure a 5-star customer experience.

What We’re Looking For

• Comfort with Heights: You must be confident working on ladders and rooftops (up to 30 feet).

• Mechanical Aptitude: Experience with power tools and basic hand tools is required.

• Backgrounds: Experience in Roofing, Siding, Satellite Install (Dish/DirecTV), or Construction is a huge plus!

• Tech Savvy: Familiarity with basic networking (IP addresses, routers) or a strong willingness to learn.

• Reliability: Valid Driver’s License and a clean driving record (you will operate a company vehicle).

• Grit: Ability to work outdoors in all types of Wisconsin weather.

About Bertram Communications

Founded in 2003 and based in Random Lake, we are a forward-thinking WISP (Wireless Internet Service Provider) dedicated to dependable service. We pride ourselves on a hardworking, team-oriented environment where every employee helps improve the lives of our community members.

Apply today to start your career in the high-demand field of Telecommunications!

Founded in 2003 and based in Random Lake, we are a forward-thinking WISP (Wireless Internet Service Provider) dedicated to dependable service. We pride ourselves on a hardworking, team-oriented environment where every employee helps improve the lives of our community members.

Company Description

Founded in 2003 and based in Random Lake, we are a forward-thinking WISP (Wireless Internet Service Provider) dedicated to dependable service. We pride ourselves on a hardworking, team-oriented environment where every employee helps improve the lives of our community members.