Property Manager Assistant Live In

Property Manager Assistant IReporting to the Community Property Manager, the Property Manager Assistant I must, first and foremost, be sensitive to the needs and particular lifestyle challenges of the residential community and be able to communicate effectively with people from all walks of life. This position requires the Property Manager Assistant I to reside at the property and have the ability to work flexible hours. The Property Manager Assistant may have a spouse or partner reside at the property, but children are not permitted due to the needs of the community. This position requires the ability to work flexible hours. Must have property management experience.Duties and ResponsibilitiesCoordinating apartment turnover and assuring apartments are returned to rent-ready condition, assist Community Property Manager prepare eviction proceedingsOverseeing work performed by maintenance staff; coordinating the completion of work orders based on resident requests for maintenanceMaintaining work records including organization of work ordersOverseeing security staff; maintaining documentation and incident reports, able to resolve unexpected problems as they ariseWorking with the Property Manager to follow-up on complaints and reported incidentsWork with property manager to coordinate security services to ensure premises are secure.Work with property manager to ensure premises and parking area is in compliance and safe.Other duties as assignedEssential Ability AcknowledgementAbility to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.Essential DutiesServices for this position must be provided on-site. As a result, the positions supervised by this job description are on-site, and supervisors / managers / leaders must be on site to provide proper direction and oversightOversee all work performed by maintenance staff, coordinate completion of work ordersCoordinate apartment turnover, ensuring apartments prepared for residents, support eviction proceedings as directed by Community Property ManagerMaintain work records and work ordersCoordinate and oversee facility security staff, resolve unexpected problemsFollow-up all resident complaints and incident reports, inspect and investigate as directed by Community Property Manager, maintain report log and related documents.Other duties as required and may be subject to changeMandated ReporterAs service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.QualificationsRequirementsMust be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsThis position requires the Property Manager Assistant to reside at the property and have the ability to work flexible hours. The Property Manager Assistant may have a spouse or partner reside at the property, but children are not permitted due to the needs of the communityAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EducationHigh School Diploma or GEDExperienceMinimum 2 years of experience in property managementSome supervisory experience guiding and overseeing staff.Preferred QualificationsAssociates Degree Property Management or related disciplineExperience with Housing Authority procedures and documentation a plus.Current California driver's license and clean driving recordVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.