Customer Experience Specialist

Peacock Alley, Inc. is seeking a Customer Experience Specialist – Tier 2 to deliver white-glove service across in-store, phone, and online channels. Based in our Dallas workshop, you will handle routine and escalated inquiries with product knowledge, ensuring timely resolutions and exceptional customer satisfaction. You will provide essential administrative support to operations while collaborating with store teams, fulfillment, and vendors in a fast-paced environment. #J-18808-Ljbffr