Convenience Store Manager

Convenience Store Manager

Location: Franklin - Store 132: 327 Holly Springs Plaza Franklin NC 28734 Posting End Date: 11/07/2026

Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within! At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you!

Opportunity

The Convenience Store Manager is responsible for delivering exceptional customer service and ensuring smooth front-end operations within the I-Market area. This position requires strong organizational skills, attention to detail, and a commitment to maintaining a safe, clean, and well-stocked environment.

Key Responsibilities

• Deliver exceptional customer service by greeting customers within 10 feet and assisting with questions.
• Ensure Advantage Card usage on all transactions; assist with lookups as needed.
• Create and manage effective work schedules to meet business volume and minimize wait times.
• Perform and oversee cash pickups, change orders, and payroll commitments.
• Maintain cleanliness and housekeeping standards throughout the I-Market area.
• Assign and monitor stocking duties; ensure shelves remain organized and stocked.
• Manage damaged or spoiled products per company policy to reduce waste.
• Comply with all safety policies and actively participate in the store's safety program.
• Monitor and control utility usage; follow conservation practices.
• Complete South-Co orders to keep inventory levels adequate.
• Rotate merchandise per policy; remove expired or out-of-code items promptly.
• Follow approved procedures for price marking, restocking, and product rotation.
• Oversee car wash operations, including daily reconciliation, cleaning, and repairs.
• Conduct monthly inventories and maintain accurate records.
• Train associates as needed to ensure operational efficiency.
• Maintain sweep logs and ensure cleanliness standards are met.
• Regularly inspect the surrounding area for hazards or debris.

Requirements

Exceptional customer service skills. Previous retail supervisory experience is preferred. Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress. Must be able to read and do simple math problems. Wants to be part of a team in a fast-paced environment 18 years of age or older

Benefits

Weekly pay with direct deposit Medical, dental, vision, life, and disability insurances 401(k) with company matching Opportunities for advancement Paid holiday, vacation, and sick leave (FT only) Paid bereavement and jury duty leave (FT only) Company paid life insurance (FT only) Scholarship program for High School Seniors