Team Lead

Description Maintain professional interactions and provide support to both customers and team members Drive brand market share through daily direct and indirect sales activities engaging directly with customers Drive sales productivity through high quality sales interactions with customers Educate customers while making product recommendations Meet or exceed personal sales productivity goals and key metrics on a weekly, monthly, and quarterly basis Generate and qualify leads for flooring solution installations Accurately document and report sales, schedules, activities and best practices Collect customer feedback and provide sales/marketing channel insight and recommendations Comprehensive training and support to enhance sales skills and product knowledge Support training, onboarding, and ongoing development of team members, including travel to locations for training and in‑field support Performance measurements Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications High school diploma or GED equivalent required 12+ months previous retail selling experience in home improvement or related experience flooring sales experience Must be available to work a flexible schedule, including days, weekends, and holidays Warm, self‑motivated, outgoing and enthusiastic Ability to stage a consultative selling process that overcomes objections and connects with customer needs Ability to perform independently in an unstructured work environment Must have and maintain reliable transportation Prolonged periods of standing in a store or department Proficiency with technology, including computers, smartphones, and digital tools, is essential for success in this role Must have a personal cellphone with a working number is necessary for role‑related communication 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr