Director of Customer Experience & AI-Driven Service
Remote Jobs
Lightology is looking for a Director of Customer Service to oversee and enhance customer service teams in their Chicago office. The role involves leading the team, developing efficient processes, and implementing AI tools to improve customer interactions. Candidates should have 8-10 years of experience in service leadership, preferably in an e-commerce setting. Benefits include health insurance, a 401(k) plan, and paid time off. #J-18808-Ljbffr Remote Jobs
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Director of Customer Experience & AI-Driven Service in New York, NY vacancy
$125k - $235k
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Nsight Health is seeking a Director of Customer Success to lead and develop a team focused on retention... ...candidate will have over 7 years of experience and a strong proficiency with AI tools. This role requires managing a performance-driven team in a remote setting, empowering...SuggestedRemote work- ...leading global financial institution seeks a Managing Director to serve as the Global Head of Client Experience in New York, NY. This strategic role requires... ...across digital channels while driving innovation through AI and advanced analytics. Candidates should have over...Suggested
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- ...solutions on the Doss ERP platform. You will work closely with client leadership, manage the full implementation lifecycle, and actively use AI tooling to enhance workflows. The position offers competitive salary, comprehensive benefits, and a collaborative office culture in...Work at office
- ...days per week) About Glidepath Glidepath is the agentic AI platform purpose-built for multi-unit franchise... ...industry leaders. About the Role We're looking for a Customer Success Lead to own the post-sale experience for our customers and build the Customer Success function...Work at officeLocal area
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$130k - $165k
Guidde Inc. is seeking a Customer Success Leader in New York City to lead and develop the CS team, drive revenue outcomes, and manage... ...ideal candidate will have 5-7 years of B2B SaaS Customer Success experience, with proven leadership and revenue accountability. Strong...$260k
...create reliable, interpretable, and steerable AI systems. We want AI to be safe and... ...Anthropic, we believe the next generation of Customer Success looks fundamentally different;... ...invest accordingly. Treat every cohort as an experiment. Continuously iterate on agent prompts,...Work at officeVisa sponsorshipFlexible hours- A high-growth AI technology startup is seeking a Customer Success Manager to advocate for clients and ensure maximum value from their innovative AI platform. This role involves managing onboarding, enhancing product adoption, and retaining clients for long-term success....
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$180k - $220k
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$150k - $200k
...maintain strong relationships with clients in the United States. This position requires a proven track record in growing accounts, using AI tools, and navigating complex organizations. You will act as a strategic advisor while ensuring client satisfaction and project...Flexible hours$160k - $175k
...matters most. Rokt's AI Brain and ecommerce Network... ...of millions of customers, and is trusted to do... ...the extra products or services they sell. This economic... ...personalized and engaging experiences to their customers... ...drives expansion of data-driven use cases and up-sells...Live inWork at officeROKT
New York, NY1 day ago- ...and our team is building its AI-native future. About the role... ...is expanding our Technical Customer Success team to support our growing... ...If you're a technologist with experience supporting technical products... ...Have a fast-paced, results-driven mindset Love developer tools...Worldwide
Sentry
New York, NY3 days ago $20k - $40k
...companies, digital asset service providers, financial... ...The team has combined experience across Bank of America,... ...for key requirements of customers and identify new opportunities... ...solver, results driven and self-motivated. •... ...artificial intelligence (AI) tools to support parts...Flexible hoursMerkle Science
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