Director, Product Management

Director, Product Management

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

The PDI POS (Point of Sale) product is a vertically integrated POS/BHOS (Back & Home Office) solution developed specifically for the fuel and convenience retail market. The solution is severable, allowing customers to use just the POS or just the BHOS depending on their technology environment. PDI is currently looking to hire a Product Manager who can take ownership of the roadmap for the following elements of our product line:

• Back-office processes, including management of fuel deliveries and sales, merchandise sales, audits and pricing, cashier accountability, and Handheld Terminal (HHT) support
• Home office setup and maintenance of cashiers, fuel, merchandise, employees, and suppliers
• Reporting, including reports to summarize shifts, daily sales, reconciliation, as well as custom reporting as needed

This role has global impact, as the PDI POS/BHOS solution is deployed in Latin America, Western Europe, Africa, and across the Pacific Rim.

The Product Manager, BHOS sets & drives the product roadmap for back and home office product by gathering customer input; tracking market trends; working with Regional Sales, Marketing, and Professional Services to understand key market drivers and opportunities; and working with Engineering to ensure product viability & on-time delivery. The successful candidate will synthesize qualitative and quantitative inputs to prioritize and manage the portfolio to ensure that the product & product line are valuable, usable, and feasible. The product manager has responsibility for the entire product life cycle from product conception, though development, market introduction, maturity, and sunset/EOL.

Key Responsibilities

• Identify and prioritize segments of the global BHOS market for cultivation. Develop and maintain relevant market models that include sizing, growth, competitive activity, customer, regulatory and technology factors to guide strategic discussions on target markets
• Develop and maintain product roadmaps
• Own the product definition and development process by articulating clear and accurate market and product requirements, developing strong business cases to support those needs, and defining strategic approaches to engage third parties in delivering solutions that unlock market opportunities
• Collaborate with Engineering to ensure ideation and concept activities are focused on the most compelling business and consumer problems in fuel and convenience retail
• Enumerate key product benefits, differentiation, and positioning. Clearly communicate these to regional marketing/sales teams and to end customers
• Manage a team of Product Owners who work directly with their respective scrum teams to deliver solutions

Qualifications

• Bachelor's degree in engineering, related field, or equivalent work experience
• 6+ years of experience with a combination engineering and product management/product marketing in a technical environment
• 2+ years experience with direct managerial authority
• Proven ability to identify market trends and technology shifts, and develop and execute successful product plans and roadmaps
• Specific experience with best-in-class Back and Home Office solutions; bonus points if that experience is in a retail fuel & convenience environment
• Ability to travel 10-20% of time
• Willingness to work with a global team, occasionally outside of normal business hours

Preferred Qualifications

• International (ex-USA) experience a plus
• MBA desirable

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.