Front of House Shift Leader

At Chick-fil-A West Acres, our leaders are the secret sauce of what we do. They are responsible for supporting and innovating daily operations, coaching and developing people effectively, and maintaining high performance standards of quality and service. This role requires ownership, initiative, sound judgment, and a sense of urgency to ensure priorities are executed effectively.

Responsibilities

• Lead teams of 10-20 people at a time
• Engage with guests, vendors, and business partners
• Learn and engage with business systems
• Other duties as assigned

Availability Requirements

• Able to work between 25-45 hours a week
• Able to open (5 AM) or close (11 PM)
• Able to work Fridays and/or Saturdays

Other Requirements

• Associates Degree or higher (2+ years of relevant professional experience can be considered)
• Reliable method of transportation

Operational Requirements

• Uphold store policies and guidelines
• Promote operational excellence and impact
• Support and promote the decisions of the business
• Maintain a high level of attention to detail
• Prioritize team member development
• Willing to understand and improve respective areas of the business

Benefits

• Competitive pay
• Free employee meals
• Free degree program paid 100% by the employer
• Health insurance contributions
• Scholarship opportunities

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.