Assistant Director, Need Analysis, Central Processing, and Appeals

Job SummaryThe Assistant Director of Need Analysis, Central Processing, and Appeals manages experienced financial aid professionals and leads the daily operations and administration of need analysis, central processing and verification processes, Student Aid Forms and Slate, and professional judgment appeals, ensuring compliance with applicable regulations. The position establishes project priorities and provides guidance and training to support accurate, consistent, and efficient financial aid processing.Working closely with the Associate Director and programming staff within and outside the Division of Financial Aid, the Assistant Director coordinates system analysis and programming activities related to assigned areas of responsibility, conducts annual reviews and testing of system upgrades, and provides training to divisional staff on related processes.The role applies financial aid expertise to determine initial aid eligibility and exercises professional judgment to reassess eligibility when student or family circumstances change. The Assistant Director also advises students, families, and other stakeholders on financial aid matters, supports outreach events, and serves on the Division of Financial Aid operations team, contributing to strategic planning and operational improvements.At Purdue, you'll find unrivaled pride and unlimited potential as we persistently pursue the next giant leap together.Take the next step in your career journey - apply now to help build a better world at Purdue University.Who We Are at Purdue University :We are committed to making Purdue’s world-class education affordable, accessible and valuable to Boilermakers and their families. We know that a college degree is an investment, and many families make this big decision together.About Us:When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.What Are We Looking For :Education and ExperienceQualified candidates will need:Bachelor’s degree requiredA minimum of four (4) years of professional experience as an administrator or program administrator within an administrative setting. Skills:Interpersonal communication skills and an ability to communicate effectively orally and through email with a diverse group of students, parents, and colleaguesStrong technological skillset (familiarity with software and Microsoft Suite)Excellent analytical skillsAttention to detail and the ability to work in a fast-paced environment.Preferred:Experience in financial aid or higher education and supervision are preferred.What We Would Like You to Know :A background check will be required for employment.FLSA: Exempt (Not Eligible for Overtime)Retirement Eligibility: Defined Contribution Waiting Period.Purdue University is an EEO/AA employer.  All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.For internal candidates that will be transferring between pay schedules (biweekly monthly; monthly biweekly), please coordinate your transfer date with your new manager to ensure a smooth transition of pay, benefits, and retirement.Career StreamManagement 3Pay Band S065Job Code#20003502Link to Purdue University's Compensation Guidelines: This position offers flexibility to work in a hybrid arrangement once training is completed with supervisor approval..EEOPurdue University is an Equal Employment Opportunity.