Customer Service Agent

To support a growing customer support team, the full-time Owner Relations Agent will manage owner inquiries related to revenue, land, and division orders, while ensuring timely and friendly responses in a remote work environment. Key responsibilities Answer incoming owner relations calls regarding various issues, including revenue, land, and division orders Log owner inquiries in a case tracking system and follow up on outstanding unresolved inquiries Build relationships and trust through client interactions, managing difficult or emotional situations effectively Required qualifications 2-5 years of industry-related experience in revenue accounting, land, or related fields Proficiency in Microsoft Office applications and various oil and gas software programs Strong organizational skills with the ability to prioritize and meet deadlines Demonstrated ability to manage multiple tasks and clients simultaneously High school diploma or equivalent