Ticket Checker, Winter26/27

Ticket Checker

Audit the RFID gates, ensure guests have the correct ticket type or pass. Set up mazes at lifts with RFID gates. Perform and manage crowd control in lift lines. Answer guest inquiries and resolve issues when appropriate, while elevating guest problems to the Ticket Checking Lead, Supervisor, or Lift Operations Management.

Essential duties include:

• Check equipment in/out at beginning and end of shift
• Maintain snow conditions in and around mazes
• Use RFID scanning systems and Windows based tablets
• Set up and take down mazes and maintain maze integrity during work hours
• Be available to guide or answer guest questions while elevating larger concerns to a manager, supervisor, or lead
• Conduct crowd control in lift lines

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

Knowledge, skill and ability requirements, physical demands and working conditions include:

• This position is required to work early mornings, evenings, weekends, holidays, and long hours
• Able to lift, carry, or otherwise move a minimum of 30 pounds on an occasional basis
• Manual dexterity to operate a computer and other common office equipment on a constant basis
• Working outside in various extreme cold, rain, and changing weather conditions for long periods of time
• Be able to stand for extended periods of time
• Be able to work flexible schedules
• Perform repetitive tasks
• Actively listen continuously throughout the day
• Clear and concise verbal and written communication skills
• Excellent guest service skills
• Must be self-motivated and able to maximize use of time and resources

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer