Branch Sales Associate

Branch Sales AssociateWe are seeking a customer-focused Branch Sales Associate to support both customer service and warehouse operations in a branch environment. This role combines front-counter sales responsibilities with hands-on warehouse activities, helping customers find the right solutions while ensuring orders are accurately picked, staged, and fulfilled. The ideal candidate enjoys working with customers, thrives in a fast-paced environment, and is comfortable transitioning between sales, inventory, and warehouse responsibilities throughout the day.Customer Service & SalesDeliver an exceptional customer experience through in-person, phone, and email interactionsAssist customers with product selection and solution recommendationsAccurately enter customer orders and process transactionsBuild customer loyalty through excellent service and product knowledgeIdentify sales opportunities and support branch growth initiativesRespond professionally to customer inquiries and concernsWarehouse & Inventory OperationsPick, pack, prepare, and stage customer orders for pickup or shipmentLoad customer vehicles safely and accuratelyReceive, stock, and organize incoming inventoryPrepare customer backorders and restock inventory as neededPerform cycle counts and inventory auditsSupport merchandising, showroom replenishment, and product displaysMaintain a clean, organized, and safe warehouse environmentSafety & Operational ExcellenceFollow all safety procedures and operational standardsWear required personal protective equipment (PPE)Learn and safely operate powered industrial equipment when requiredAssist with general housekeeping and facility organizationRequired QualificationsStrong customer service and communication skillsAbility to work effectively with customers in person, over the phone, and through emailFlexibility to work within branch operating hoursAbility to lift up to 50 lbs. independently and heavier items with assistanceAbility to work in a physically active environment involving standing, walking, lifting, and material handlingStrong attention to detail and organizational skillsAbility to learn multiple computer systems and business applicationsReliable attendance and strong work ethicAbility to multitask and adapt to changing prioritiesPreferred QualificationsPrevious customer service, retail, counter sales, warehouse, or distribution experienceExperience with inventory management, order fulfillment, and shipping/receiving processesForklift or powered industrial equipment experienceExperience in industrial, maintenance, supply, or distribution environmentsBasic computer and order-entry experience