Case Processing Specialist

Job Title

The Case Processing Specialist assists ICE Personnel with immigration records management and document preparation. Works under the general direction of ICE field office personnel.

Job Description

The Case Processing Specialist is responsible for processing cases and performing all peripheral activities, immigration records management, and document preparation. This role involves preparing, reviewing, and managing case files, ensuring accuracy and completeness in all documentation. The specialist must ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete. They will accurately enter data into ICE systems, ensuring compliance with agency protocols and data integrity requirements. The specialist will maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements. They will retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases and other government sources. The specialist will maintain up-to-date case status records, court scheduling details, and case tracking logs. They will generate case status reports and monitoring dashboards. The specialist will assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates. They will review appropriate paperwork for completeness and accuracy. Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action. The specialist will track compliance with release conditions and report violations, as applicable. They will assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court. The specialist will assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned. They will organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate. The specialist will ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions. They will ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure. The specialist will ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal. They will collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file. The specialist will ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage. They will schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable. Communicate with all detainees in the detainee's primary language using translation device/services if needed. Provide other logistical and administrative support for ICE personnel as assigned. Provide surge support after hours, including expanded breadth and depth of tasks, as required. Perform other duties as assigned.

Qualifications

Minimum Requirements:

• Associate's degree from an accredited institution or one (1) year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor's degree in a related discipline is preferred.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Proficient with general PC application software products (Microsoft Office suite).
• Ability to exercise initiative, judgment, and knowledge in the performance of complex, confidential, and sometimes difficult duties.