Field Service Engineer - Centro Sud Italia
Getinge
Con passione per la vita umana
Chi siamo
I nostri valori : essere un innovatore, un pensatore lungimirante e un giocatore di squadra,
Con la convinzione che ogni persona debba avere accesso alle migliori cure possibili, Getinge supporta ospedali e istituzioni scientifiche con soluzioni innovative per migliorare i risultati clinici e ottimizzare i processi.
Il Gruppo conta oltre 12.000 dipendenti nel mondo ed e presente in piu di 135 Paesi, con un'offerta che copre terapia intensiva, cardiovascolare, sale operatorie, sterilizzazione e life science.
Siamo orgogliosi di essere un employer che promuove pari opportunita, diversita e inclusione: accogliamo candidati indipendentemente - ad esempio - dalla propria razza, colore della pelle, credo religioso, sesso, identita di genere, orientamento sessuale e origine nazionale, perche crediamo in un ambiente di lavoro in cui tutti possano sentirsi valorizzati.
GETINGE ITALIA e alla ricerca di un futuro FIELD SERVICE ENGINEER (M/F/D) per l'area: Centro Sud Italia . In qualita di FSE sulle linee " Surgical Workplaces " e " Infection Control "sarai responsabile dell'esecuzione delle attivita di assistenza tecnica sul campo (ispezioni preliminari/sopralluoghi per gare, installazioni, manutenzioni, FSCA) in conformita con i requisiti del cliente e il processo QRC.
Principali attivita e responsabilita
Attivita di assistenza tecnica : (85%)
- Eseguire attivita di assistenza tecnica presso i siti dei clienti, come manutenzione, installazione, FSCA, ispezioni in conformita con i requisiti QRC e SLA del cliente.
- Fornire la documentazione adeguata al cliente dopo ogni intervento.
- Segnalare tempestivamente eventuali reclami e supportare il processo di follow-up.
- Gestire i ricambi (stock e riassortimento) per garantire la quantita e il tipo di materiale adeguato in base ai prodotti assegnati e alle esigenze del cliente.
- mantenere le certificazioni valide sui prodotti assegnati.
- Essere responsabile degli strumenti e degli attrezzi assegnati, rispettando le regole aziendali e il piano di calibrazione.
- Creare sinergie con i rappresentanti commerciali sul territorio.
- Eventuale supporto post-vendita/formazione al cliente.
Gestione dei contatti con i clienti (15%)
- Contattare i clienti dopo la pianificazione da parte del front office per:
- Chiarire preventivamente il problema tecnico.
- Definire la pianificazione della visita.
Competenze/abilita chiave e qualita personali:
- Conoscenza tecnica dei prodotti.
- Attitudine alla risoluzione tecnica dei problemi.
- Capacita di definire priorita e competenze organizzative.
- Approccio orientato al cliente.
- Buone capacita relazionali.
- Abilita comunicative.
- Atteggiamento positivo al lavoro di squadra.
Esperienza: +5 anni di esperienza in un ruolo simile in attivita tecniche sul campo.
Competenze informatiche: pacchetto Microsoft Office.
Lingue: Italiano fluente e inglese base.
Istruzione: Diploma di scuola superiore o Laurea tecnico scientifica.
Posizione : Roma o zone limitrofe.
Ulteriori dettagli:
- Tipologia contrattuale: contratto di lavoro subordinato a tempo pieno (40 ore) e a tempo indeterminato, regolato dal CCNL Terziario, Distribuzione e Servizi
- Pacchetto retributivo: 30.000,00 - 40.000,00
- Disponibilita: inserimento previsto da settembre
I nostri Benefits
Offriamo un pacchetto retributivo e di benefit competitivo, che include programmi dedicati al benessere e alla formazione, per supportare al meglio il tuo equilibrio e i tuoi obiettivi.
Salute e benessere: benefit dedicati al benessere delle persone, con soluzioni assicurative e accesso a servizi sanitari qualificati.
Crescita e sviluppo: formazione continua, opportunita di mobilita interna e sviluppo delle competenze.
Work-life balance: iniziative e strumenti a supporto dell'equilibrio tra vita professionale e personale.
Se sei appassionato del settore dei dispositivi medici e vuoi far parte di un team dinamico, inviaci la tua candidatura!
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