Shift Leader

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John’s team today! HSL Job Summary The Shift Leader supervises shifts and/or work areas in the operation of Papa John’s restaurant to ensure high quality products and customer service are delivered and restaurant profitability is achieved. Other responsibilities include the management of operations, including the execution of all company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Duties And Responsibilities Adheres to guidelines, techniques, and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned workstation duties such as making quality products, follows all product preparation procedures and maintains established product holding times. Consistently contributes to achieving the company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in the TM handbook including image (including car topper for delivery drivers), attendance, safety and security. Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change. Ensures adequate shift coverage for restaurants. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, following all policies and procedures related to shift management. Contributes to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS system. Executes cash management duties and assists in the management of adequate inventory levels by using the company’s systems and guidelines to minimize loss. Education, Experience & Certifications High School diploma or GED preferred Serv-Safe/Local or State Food Service Certification preferred Previous restaurant shift lead experience preferred Successful and stable employment history Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John’s is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish). Papa John’s is an affirmative action and equal opportunity employer. For more information please click on the following PDF. See terms & conditions for site use. #J-18808-Ljbffr