Field Service Support

Job Description

Job Description

At HVAC RNTL, we move fast—delivering commercial HVAC rental solutions when and where they're needed most. From one-ton spot coolers to large-scale chillers and cooling towers, our team responds with speed and precision, whether it's a planned project or a 24/7 emergency.

If you're wired for problem-solving and thrive in a fast-paced environment, you'll fit right in. Our people set us apart—and with locations across the U.S., there's room to grow, take on big challenges, and make an immediate impact.

Position Description
Job Title: Field Service Support
Reports To: Branch Manager
FLSA Status: Non-Exempt
Summary:
We are seeking Field Service Support that will play a critical role in supporting branch operations by ensuring timely delivery, setup, maintenance, and retrieval of HVAC rental equipment. This position requires a hands-on, customer-focused individual with mechanical aptitude and the ability to work independently or as part of a team in a fast-paced, field-based environment.
Essential Duties and Responsibilities:
• Prioritize and execute delivery and pickup schedules; adapt to changing job site needs.
• Safely operate company vehicles up to 26,000 lbs to transport HVAC rental equipment
• Install and set up portable cooling equipment at commercial job sites.
• Inspect, clean, and perform basic repairs on rental equipment to ensure operational readiness.
• Maintain accurate equipment inventory and track units using inventory management software.
• Operate forklifts and other material handling equipment as needed.
• Maintain a clean, organized, and safe work environment in the branch and on job sites.
• Communicate effectively with the Branch Manager regarding job requirements and customer needs.
• Represent the company professionally when interacting with customers, contractors, and vendors.
• Participate in rotating 24/7 on-call schedule for emergency service support.
Education/Experience:
• High School Diploma or equivalent required.
• Valid driver's license with a clean driving record.
• Ability to lift 50lbs. and work in varying environmental conditions (indoor/outdoor, hot/cold, noisy).
• Must be able to pass a medical DOT exam.
• Basic mechanical aptitude and trouble shooting skills.
• Proficiency in Microsoft Office and handheld/mobile devices.
• Experience operating forklifts and other warehouse equipment preferred.
• Strong communication, customer service, math, and problem-solving skills.
• Ability to work independently with minimal supervision or collaboratively in a team setting.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essentials functions. This role is based primarily in the Portable Cooling shop/warehouse and requires frequent travel to and from job sites using company vehicles. Regular exposure to outdoor weather conditions, construction environments, and HVAC equipment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.
• Must be able lift, bend, climb, and stand for extended period of time.
• Must be able to lift 50.
• Must be able to pass DOT medical exam.
• Standing for long periods of time (4-5 hours) occasionally
• Use of physical protective equipment (PPE) is required.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.