Bartender

Bartender

Bartenders are responsible for all aspects of the guest experience at the bar, including greetings, menu sales, bar maintenance, overall guest satisfaction and happiness, fond farewells and maintaining a general command of the food and beverage menu. Bartenders work to prepare and serve consistently excellent beverages to guests either directly at the bar or through serving staff; provide impeccable hospitality to each of our clients, working specifically with each individual need to curate the best experience possible.

Hospitality at Mixteca Philly is a team sport. It is essential that the entire team works closely together and is aligned on creating memorable experiences for everyone they encounter from guests, to fellow employees, to vendors, as well as the community. All Mixteca Philly Bartenders should possess a firm grasp on spirits, wine, beer and cocktail history knowledge as well as an understanding of the origins, production, and styles of the aforementioned categories. They also must have the ability to foster guest relationships with a broad array of customers, from first-time guests to long-time regulars.

Mixteca Philly is an agave-focused bar inspired by the vibrant culture and flavors of Puebla, Mexico, brought to life with the energy of Philadelphia's dynamic dining scene. From Jeff Bell and the team behind Please Don't Tell (PDT), the concept blends deep-rooted tradition with modern cocktail craftsmanship.

The menu celebrates the rich agave heritage of Mexico's Mixteca region, featuring thoughtfully crafted margaritas, micheladas, and a curated selection of mezcal and tequila. Each drink reflects a balance of authenticity and innovation, highlighting bold flavors, seasonal ingredients, and a sense of place.

Following the lead of its flagship location in New York City, Mixteca Philly invites guests to experience the spirit of Puebla where culture, community, and craft come together to connect and inspire.

The essential functions include, but are not limited to, the following and may change or be adjusted at any time:

• Prepare and serve alcoholic and non-alcoholic beverages to recipe standards
• Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them
• Maintain warmth and hospitality in all correspondence with guests
• Complete opening and closing side work checklist daily
• Help guests to make selections from food and beverage menus, suggest courses and pairings, explain any menu changes, answer all preparation questions
• Take orders from guests with 100% accuracy when entering orders into POS
• Communicate with kitchen to manage timing of courses, any guest feedback, etc.
• Facilitate guest complaints by finding a way to say yes; involve the manager on duty as needed
• Process guest payments in a timely, accurate manner
• Accurate financial reporting, including cash sales and tip pool as applicable.
• Provide staff training and updates the team on beverage changes
• Is a team playersupport and assist fellow team members whenever possible
• Willing to go outside formal job description; completes other duties as assigned by management
• Communicate all necessary guest information with the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc.)

Maintain Department of Health sanitation standards by keeping work areas clean and organized while adhering to all state health regulations and restaurant procedures

• Maintain correct knowledge and maintenance equipment use; use tools only as intended, properly and safely
• Inspect the cleanliness and organization of the line and workstations; rectify any deficiencies.
• Inspect the cleanliness and working condition of all tools, equipment, and supplies, ensuring everything complies with standards
• Inform manager on duty immediately of any DOH or OSHA presence or workplace safety violations
• Maintain proper storage procedures as specified by Department of Health requirements

Commit to passionate, intense, uncompromisingly high-quality hospitality and guest experience

• Consistently execute food, beverage, service, and hospitality that aligns with the brand
• Learn and maintain comprehensive knowledge of all food and beverage menu items, to confidently guide guests and facilitate accommodations

Exude excellence in hospitality both for internal and external guests

• Excellent time management, organizational, and problem-solving skills
• Proficient in a variety of technology systems, especially POS systems
• The ability to define and effectively solve a variety of changing situations under stress
• Ability to thrive in a fast-paced environment; ability to adapt to changing circumstances
• Flexible work schedules, including nights, weekends, and holidays
• May be required to lift, carry, push, or pull heavy objects up to 50 lbs
• Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time

Minimum 2 years' experience as a bartender in a high-volume restaurant

Pennsylvania RAMP Server/Seller Certification

Mixteca provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k

Strong Communication Skills

Attention to Detail

Customer Service Orientation

Ability to Work in a Team

High Volume Bartending

Adaptability

Conflict Resolution skills

Multitasking Ability