Medical Assistant

Job Description Job Description Job Title: Medical Assistant Job Description This role provides comprehensive medical assisting support in a fast-paced urgent care and primary care clinic. You will work directly with patients and clinical staff to ensure efficient patient intake, accurate medical documentation, and high-quality care delivery throughout the visit. Responsibilities * Perform medical assistant duties in an urgent care and primary care clinic setting while supporting providers and nursing staff. * Collect and verify patient demographics, including personal and contact information, insurance details, and other required registration data. * Intake patients based on their symptoms, including obtaining a focused history and documenting chief complaints in the electronic medical record. * Measure and record vital signs such as blood pressure, heart rate, temperature, respiratory rate, and other clinical observations as needed. * Accurately document all patient encounters and clinical information in the electronic health record (EHR) and electronic medical record (EMR) systems. * Use medical terminology correctly when documenting patient information, procedures, and clinical notes. * Support front desk activities as needed, including patient check-in, check-out, and basic scheduling or follow-up coordination. * Provide professional, courteous customer service to patients, families, and visitors, ensuring a positive and respectful experience. * Collaborate with healthcare providers and clinic staff to support efficient patient flow, aiming to see 20-30 patients per day. * Maintain patient confidentiality and comply with all healthcare regulations and clinic policies. * Assist with general clinical tasks within the scope of a medical assistant, such as preparing exam rooms and ensuring necessary supplies and equipment are available. * Participate in a team-oriented environment, supporting colleagues and contributing to a positive clinic culture. Essential Skills * At least 1 year of experience working in a fast-paced clinic environment. * Experience performing medical assistant duties in a healthcare or urgent care setting. * Proficiency with electronic medical record (EMR) and electronic health record (EHR) systems. * Strong understanding and practical use of medical terminology in a clinical setting. * Ability to accurately obtain and document vital signs and patient intake information. * Customer service skills with the ability to interact professionally and compassionately with patients and families. * Experience working in healthcare or medical office environments. * Basic Life Support (BLS) knowledge or certification, or willingness to obtain if required. * Ability to manage a steady patient volume and work efficiently in a fast-paced environment. Additional Skills & Qualifications * Preferred but not required: Medical Assistant diploma or formal MA training. * Preferred but not required: Medical Assistant certification (such as RMA or equivalent). * Preferred but not required: 1+ years of dedicated medical assistant experience. * Familiarity with front desk operations in a medical clinic, including check-in, check-out, and scheduling. * Strong communication skills and a patient-centered approach. * Ability to work collaboratively as part of a multidisciplinary healthcare team. Work Environment This position is fully onsite in a primary care and urgent care clinic that typically sees between 20 and 30 patients per day, offering a dynamic and fast-paced environment. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., providing consistent daytime hours. The clinic utilizes electronic medical record (EMR) and electronic health record (EHR) systems, modern medical equipment, and standard clinical supplies. The culture emphasizes recognition and appreciation, with regular employee lunches, dinners, and parties. Benefits include medical, dental, and vision coverage, 401(k), holiday pay, and PTO accrual (with additional paid holidays and expanded PTO when converting to permanent employment). Performance-based pay raises and PTO tokens awarded for standout actions contribute to an engaging and rewarding workplace. Job Type & Location This is a Contract to Hire position based out of Jacksonville, FL. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending