General Manager - Bremerton, WA
$69.5k - $115.1kPetco
Want to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you . Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.- Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
- Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met.
- Create an environment where pets and pet parents feel welcomed, supported, and cared for.
- Lead with integrity, transparency, and an unwavering commitment to doing what's right for pets.
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service.
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center.
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow.
- Lead by example - coaching in the moment, celebrating wins, and making work meaningful and fun.
- Own the business: drive sales growth, profitability, and operational excellence.
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.
- Manage labor, payroll, and expenses to maximize productivity and results.
- Execute merchandising, inventory, and operational processes to brand and safety standards.
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact.
- Develop a strong leadership bench and succession plan.
- Lead performance management, coaching, and accountability for all partners.
- Promote continuous learning, growth, and career development.
- Foster a culture of teamwork, inclusion, and shared ownership.
- Meet or exceed sales, profitability, and operational goals.
- Leverage Petco tools, programs, and insights to grow the business.
- Review and act on reporting, audits, and Pet Care Center visits.
- Ensure safe opening and closing procedures and adherence to security protocols.
- Maintain store appearance, cleanliness, and safety standards.
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls.
- Complete required administrative, payroll, and inventory tasks accurately and on time.
- A safe, healthy environment where pets thrive.
- An engaged, high-performing team with strong retention and development.
- Loyal customers who trust your team and return again and again.
- A profitable, well-run Pet Care Center that reflects Petco's values in action.
- 3+ years of management experience (retail leadership preferred).
- Strong people leadership, coaching, and talent development skills.
- Solid business, financial, and operational acumen.
- Excellent communication, problem-solving, and organizational abilities.
- A genuine passion for pets and customer service.
- High school diploma or GED preferred.
- Completion of Petco leadership development programs may be required for internal candidates.
- Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
- This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law.
- A limited amount of travel may be required for training, meetings, or community engagement.
- Purpose-driven work that makes a real difference.
- Growth opportunities through development programs and career pathways.
- A culture that values authenticity, inclusion, and teamwork.
- The chance to lead, own, and shape your business - every day.
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