Home Care Coordinator

Overview

Job Summary: Performs clerical/scheduling activities that facilitate Agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information, and communication with referral sources. Must demonstrate flexibility, including the ability to provide in-home services to clients when homemaker coverage is not available.

Responsibilities

• Maintains schedule for services requested and provided to agency clients.

• Assures that cases are filled within established time

• Completes documentation per Agency

• Provides appropriate notification of schedule to employees, clients, family, case manager, and others as

• Monitors overtime and mileage records of

• Responds to emergency calls and arranges schedule

• Provides directions to direct care employees and communicates with supervisors as needed to assure safe and effective coverage of client

• Assigns Agency staff to clients. Sends out care plan and follows up on service

• Assures employees receive complete and accurate directions and information about client needs.

• Reports any scheduling changes and/or client concerns to Notifies clients of changes and monitors employee performance in areas of dependability, responsiveness, timeliness, and client concerns.

• Participates in the evaluation and performance review of field staff including discipline and

• Verifies time records with

• Follows up with employees on scheduling problems encountered by the on-call

• Participates in determining hiring

• Minimizes substitution of employees and maximizes permanent

• Maintains adequate numbers of available on-call

• Notifies Supervisor/Human Resource Department of staff

• Meets with HR and Agency Manager to anticipate needed coverage (new clients’ increased needs).

• Maintains confidentiality in all aspects of the

• Respects the confidentiality of information in client and employee

• Shares information in accordance with Agency

• Protects documents in a manner that prevents unauthorized

• Performs job in compliance with Agency policies and procedures as well as community and professional

• Assures compliance with applicable state, federal, CHAP, and Joint Commission

• Attends meetings and educational programs as

• Accepts responsibility for personal and professional

• Participates in the Agency’s ongoing quality improvement

• Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Qualifications

Job Skill Requirements:

• Demonstrates strong verbal, written and interpersonal communication skills.

• Computer literate or willing to be trained on a personal

• Speaks, reads, writes, and comprehends

• Demonstrates time management, organizational skills, and ability to function with minimal

• Comfortable working in an evolving and dynamic environment.

• Demonstrate ability to work with multiple different client types.

Educational Requirements:

• High school graduate; advanced education

Experience:

• Current staffing experience, preferably staffing for a temporary Agency or in-home

• Knowledge of medical terminology or a general medical background

Credential/License Required:

• Licensed driver with automobile insured in accordance with state and/or Agency requirement sand in good repair. Good driving

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Job Locations US-IL-Hoffman Estates

Posted Date 3 weeks ago (7/17/2026 1:37 PM)

Requisition ID 2026-15736

# of Openings 4

Category Healthcare

Location : Location US-IL-Hoffman Estates