Director of Product - Personalization
Jobtailor
- Own product strategy and roadmap for MoneyLion’s internal personalization engine
- Define use of behavioral, financial, and engagement data for personalized recommendations and experiences
- Partner with data science and engineering to mature ML-driven personalization
- Establish instrumentation and measurement frameworks for personalization quality, coverage, and business impact
- Own the personalized engagement feed, including ranking logic, card-level personalization, content strategy, and engagement mechanics
- Drive experimentation across feed composition, card design, and calls to action
- Coordinate with Membership, PFM, Credit, and other product domains
- Define how personalization connects to push notifications, email, and in-app messaging
- Align lifecycle campaigns with product-level personalization signals
- Connect the engagement feed, communications channels, and MoneyLion ecosystem
- Identify reusable personalization capabilities for other product teams
- Orchestrate personalization priorities and dependencies across Membership, PFM, Credit, Onboarding, and other domains
- Represent personalization priorities in roadmap planning, leadership reviews, and resource allocation
- Define success metrics and accountability frameworks focused on customer relationship depth
- Build and develop the team over time
Requirements
- 7+ years of product management experience
- At least 2 years in a lead or senior PM role owning a significant product area
- Track record building personalization, recommendation, feed-based, or ML-driven products at consumer scale
- First-principles and customer-first thinking
- Experience working directly with data science and ML engineering teams to ship model-driven product experiences
- Exceptional cross-functional influence and ability to align stakeholders and navigate ambiguity
- Fintech, consumer finance, or high-growth consumer app experience
- Experience with lifecycle or CRM products preferred
- Familiarity with ML infrastructure, feature stores, or experimentation platforms preferred
- SQL proficiency and fluency with analytics tools such as Amplitude, Looker, or similar preferred
- Prior experience in a horizontal or platform role serving multiple product domains preferred
- Ability to assess inherited foundations, build credibility, and establish a clear path forward
- Ability to work from one of the company’s offices at least three days per week
- Must answer employment visa sponsorship question for the country in which the job is located
Core Competencies
Demonstrates expertise in product management with a focus on personalization strategies, leveraging behavioral and financial data to enhance user experiences. Proven ability to collaborate with data science and engineering teams to drive ML-driven product development and experimentation.
Highest-signal resume keywords
- Product Management Experience
- Personalization Strategy Development
- Collaboration With Data Science Teams
- SQL Proficiency
- Fintech Experience
ATS Optimization Keywords
Hard Skills
- Product Management
- Personalization
- Machine Learning
- Data Analysis
- Experimentation
- Lifecycle Campaigns
- Recommendation Systems
- Feed-Based Products
- Customer Relationship Management
- Cross-Functional Collaboration
Soft Skills
- Cross-Functional Influence
- Stakeholder Alignment
- Navigating Ambiguity
- Customer-First Thinking
Industry Keywords
- Fintech
- Consumer Finance
- High-Growth Consumer Apps
- Product Roadmap
- Engagement Mechanics
Tools & Technologies
- Amplitude
- Looker
- ML Infrastructure
- Feature Stores
- Experimentation Platforms
Vacancy posted 4 hours ago
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