Supply Chain Analyst

Mission Statement Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development, and through leadership activities in Michigan, nationally, and internationally. Our mission is guided by our Strategic Principles and has three critical components: patient care, education, and research that together enhance our contribution to society. Job Summary The Supply Chain Analyst supports the efficient management and flow of linens across all locations supported by Michigan Medicine's Ann Arbor Medical Campus. This position is responsible for daily purchasing, transactional inventory management, documentation, reporting, policy maintenance, and customer service. You will collaborate broadly to ensure timely ordering, accurate record-keeping, and top-notch service in a fast-paced healthcare setting. You will spearhead continuous improvement projects. On occasion, you will travel to different Michigan Medicine sites and engage our diverse workforce in education & problem-solving activities. Benefits Excellent medical, dental, and vision coverage effective on the first day of employment Flexible spending accounts, prescription drug plan, mental and emotional health programs Paid time off and paid holidays 2:1 match on retirement savings Life insurance Legal services plan State-of-the-art technology and equipment Support for continued education and professional development Responsibilities Reviews and analyzes existing operations and business processes to improve system processes and performance and to reduce costs and waste Daily generation of discrete purchase orders, in accordance with established PolicyStat procedures Transactional functions in PeopleSoft for Linen Distribution: receive raw specialty items, process customer order adjustments/cancellations, record returns/credits, verify invoices/credits, specialty linen item infusions, bill for offsite curtain services, serve as back-up for Lab Coat Room and ad hoc order billing Maintenance of PeopleSoft records & associated Excel documents for Linen Distribution: update min/max/reorder points, create/modify item descriptions, build/inactivate templates and locations as needed Customer service functions for the Linen Depot: phone/email support, provide ordering access, process emergency linen requests, communicate lost and found property information, monitor and respond to risk files Employees in this classification typically analyze, compare, and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate directions, within the scope of their responsibilities Primary activities and decision-making authority are predominantly performed independently, affecting business operations to a substantial degree Facilitate and process quota change requests: seek onsite supervisor space approval, work with manager to analyze before executing & documenting Conduct process audits according to PolicyStat cadence and requirements Administrative functions, including office supply monitoring and ordering, specialty linen item procurement, and fostering daily operational readiness Lead continuous improvement activity, which involves scientific data collection and staff training PeopleSoft system parameter analysis (average usage, recurring POs, min/max/reorder points, etc.) Prepare monthly Key Performance Indicator (KPI) reports Create, review, and revise PolicyStat policies Initiate specialty linen item rebidding with Procurement Regularly collaborate with other departments, including Transactional Purchasing, Item Maintenance, Warehouse Operations, PAR Management, and the Department of Public Safety & Security Facilitate annual physical inventory Implement a cycle counting program in collaboration with the department manager Design professional publications for distribution to customers and department staff Generate presentations suitable for executive leadership and stakeholders outside of Michigan Medicine Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests Required Qualifications Bachelor's degree or equivalent experience Experience in inventory control, purchasing, or logistics Demonstrated analytical and problem-solving abilities; can synthesize data across multiple sources independently Highly skilled in Microsoft Excel; proficient in other Microsoft applications, including Word, PowerPoint, and Outlook. Excellent organizational skills and attention to detail Strong written and verbal communication skills Ability to manage multiple tasks and prioritize assignments in a deadline-driven environment Proven customer service skills and ability to work collaboratively as part of a team Appreciation for standardized work and documented processes Professionally agile: demonstrates a positive attitude in the face of ambiguous inputs and can pivot tasks if operational needs demand it Desired Qualifications Experience creating/updating policies, particularly in PolicyStat Previous KPI generation and analysis Comfortable accessing various cloud storage services (i.e., OneDrive, Google Drive, Dropbox, etc.) Exposure to LEAN, Six Sigma, or similar process improvement initiatives Substantial experience with ERP software, especially PeopleSoft Familiar with basic accounting principles Previous work in linen or supply distribution in a healthcare environment Comfortable navigating Tableau dashboards Experience generating dashboards in Smartsheet Microsoft Office Specialist (MOS) Excel Certification CLT or CLLM Certification through the Association of Linen Management (ALM) CMRP certification through the Association for Health Care Resource & Materials Management (AHRMM) CPIM or CSCP Certification through the Association for Supply Chain Management (ASCM) Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work Schedule Full-time, Monday-Friday, 7:30 am-4:00 pm (occasional work outside regular hours required) Work Locations 100% on-site, primarily at Linen Depot. May occasionally work from other University of Michigan Health locations. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Reporting Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. #J-18808-Ljbffr Michigan Medicine