Peer Support Specialist

Job Description

Job Description

The Problem

Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.

What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.

We are developing all of it. The care, the science, the technology.

Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people living with severe mental illness, including schizophrenia, schizoaffective disorder, bipolar I disorder, and treatment-resistant depression. We design and operate high-acuity, in-person clinics across the United States.

Our model integrates psychiatry, therapy, primary care, dietitians, and community health workers under one roof to deliver coordinated, longitudinal care for a population that has historically been fragmented across systems.

Leading health systems collaborate with Amae to bring this model to their communities, including New York-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit Health .

Why We Are Different

• Integrated care, not a referral network. Psychiatrists, therapists, primary care providers, dietitians, and community health workers work side-by-side and share responsibility for the same patients.
• Practice at the top of your license. Manageable caseloads, meaningful clinical depth, and purpose-built tools designed for this population.
• Continuous learning. Through our collaboration with Mass General Brigham, clinicians receive ongoing training, supervision, and mentorship in evidence-based SMI care.
• Advancing the field. Our clinicians contribute to new outcomes frameworks and research shaping the future of severe mental illness care.
• A model built for sustainability. Team-based care, thoughtful caseloads, and strong infrastructure make this work meaningful—and sustainable over time.

The Role

Full-time, on-site Peer Support Specialist at our Charlotte, NC clinic. Schedule for this role is Monday–Friday, 9am–5pm ET.

What You'll Work On

• Provide one-on-one coaching to support members' personal goals, inspire self-discovery, and strengthen skills for recovery
• Plan and lead group activities that encourage participation, build community, and celebrate progress (e.g., in-clinic recovery groups, community outings, day trips)
• Help members access and navigate community resources, including housing, SNAP benefits, employment services, and other social resources
• Conduct field work in the community, including home check-ins and attending events with members as a supportive peer
• Collaborate with teammates and clinical staff to ensure every member receives compassionate, coordinated support
• Complete required administrative tasks and documentation accurately and on time
• Participate in ongoing training and supervision; attend team meetings and case discussions

What You'll Have

• Certified Peer Support Specialist (CPSS) certification required
• Minimum 2 years of stable, personal recovery
• High school diploma or equivalent required
• At least 2 years of experience supporting individuals with mental health and/or substance use challenges
• Strong coaching and motivational skills, with ability to support individuals through challenges and model effective coping strategies
• Ability to engage effectively one-on-one and in groups; group facilitation experience preferred
• Knowledge of the Charlotte area mental health and social service systems
• Understanding of member rights, confidentiality, and trauma-informed care
• Holistic approach to health and wellness
• Basic computer proficiency (Google Suite, EHR documentation)

What We're Building

As a clinician at Amae, you are not adjacent to this work. You are essential to it.

• A national care delivery model for the highest-acuity patients in behavioral health.
• Precision medicine for SMI. Individualized treatment informed by multimodal clinical, behavioral, and social data.
• A clinical operating system that puts longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer for care teams.
• Frontier science and measurement: defining and validating the outcomes frameworks that this field has never had. Hospitalizations avoided, days stable, functional improvement, and more.
• A collaboration model with the country's leading health systems that proves coordinated SMI care can work at scale.

Compensation & Benefits

Amae Health is committed to fair and equitable compensation practices. Base pay for this position is $21.00 per hour . Comprehensive medical, dental, and vision coverage. Parental leave and programs built around well-being. We'll share specifics during the interview process.

If you want to practice at the top of your license, learn from the best in academic medicine, contribute to research that is defining a new field, and do it all inside a team that was actually built for this work, we'd like to talk.

What We Value

We center care in all we do. Empathy is not a brand value. It's how we make clinical decisions, build products, and treat each other.

We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.

We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.

Your job isn't done until the job is done. We close gaps, we follow through, and we don't hide behind titles or org charts.

We win together and fail together. We own outcomes as a team. We learn fast. We don't do blame.

We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.