Surveillance Agent

Surveillance Agent

As a Surveillance Agent, you play a vital role in protecting the integrity of our operations while keeping the fun flowing for guests and Team Members alike. As a Surveillance Agent, you'll be behind the scenes but at the center of everything. Using state-of-the-art equipment, you'll monitor live activity throughout the casino, parking lots, cash handling areas, count rooms, and gaming floor, ensuring safety, fairness, and compliance with regulatory standards. No experience necessary; we will train you.

Boot Hill Casino & Resort's Core Values:

• Build a diverse team of service-focused individuals
• Provide consistent and outstanding guest service
• Develop and create extraordinary entertainment experiences
• Take pride in our clean and well-maintained facility
• Support the communities in which we work and live
• Celebrate our heritage
• Be respectful, inclusive, and responsible in all we do

Qualifications:

• Minimum age: 18
• High school diploma or GED required
• Security, law enforcement, military, or related experience preferred
• Strong analytical, observational, and communication skills
• Ability to read and interpret technical procedures and write professional reports
• Must be able to maintain confidentiality of sensitive information

Daily Operations:

• Attend and participate in daily briefings.
• Operate and maintain surveillance equipment.
• Monitor casino areas, including the gaming floor, count rooms, and cash handling areas.

Security & Compliance:

• Observe, document, and report policy violations or illegal activities.
• Ensure operations align with Internal Control Policies and Procedures.
• Maintain confidentiality of reports and sensitive information.
• Work with local, state, and federal law enforcement as necessary.

Reporting & Documentation:

• Write clear, factual reports.
• Record relevant activities via video/audio.
• Inform senior management of significant findings.

Game Integrity:

• Understand the rules for table games and other gaming areas.
• Ensure fair and compliant play throughout the property.

Communication & Leadership:

• Communicate effectively with team members, management, and outside agencies.
• Provide clear direction and expertise during investigations or operational checks.

Physical & Work Requirements:

• Must be able to walk, stand, and operate equipment for extended periods.
• Flexible schedule including nights, weekends, holidays, and overtime.
• Lift and carry up to 25 lbs; work in confined or physically demanding environments.

Job Type:

• Full-Time Position
• $18 per hour

Benefits:

• Competitive Pay
• Free Meals
• 401k Plan with discretionary match*
• Free Life Insurance*
• Free Dental Insurance*
• Free Vision Insurance*
• Health Insurance Packages
• Supplementary Insurance Available
• Promote and Grow within Company
• Paid Time Off Program*
• Referral Program*

*See HR for full details and description of Benefits available upon hire. Must be at least 18 years of age to work in this position. Must be able to obtain a Kansas Racing and Gaming License.