MLI Customer Service Agent / PT

MLI Customer Service Agent

Unifi Aviation, LLC is seeking a part-time customer service agent for various shifts in Moline, Illinois. The base pay rate is $15.00 per hour. The position is non-exempt and offers a range of benefits including flight privileges, weekly pay, paid time off, comprehensive medical, dental, and vision insurance, 401k, and exclusive discounts.

The job involves providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. The duties include assisting passengers with special needs, handling ticketing and check-in, directing passengers through customs, immigration, and quarantine, and adhering to all safety procedures and policies.

Qualifications include a high school diploma or GED, at least 18 years of age, and the ability to obtain credentials required as per airport or state or customs requirements. Physical requirements include the ability to lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl. The position requires working in rotating shifts and hours, nights, weekends, and holidays, overtime, and being able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.