Facilities Night Manager

Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide! We are seeking a Facilities Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. The employee must possess the ability to review client contracts and verify that work expectations have been met. Essential Functions Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems. Review scope of work and ensure quality assurance per account to retain existing business and gain new business. Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message. Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting service level agreement. Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention. Execute City Wide’s New-Start Policy, Customer Complaints Policy, Four Star Policy, and other operational policies and procedures. Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use. Other duties as necessary. Qualifications High school diploma required or equivalent experience in commercial janitorial services industry. 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi‑unit or locations. Building, facilities, janitorial or similar industry experience a plus! Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for continuous process improvement. CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. Compensation and Benefits 401(k) with matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Compensation: $19.00/hr City Wide is an Equal Opportunity Employer. #J-18808-Ljbffr