Lead Services Representative

Job Description

Job Description

Position: Lead Services Representative (Assistant Manager)

Hours : 40 hours per week (primarily 8:45am-5:45pm), some Saturday's required.

Position Overview:

The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life-long financial partner with our members and to assist our members in achieving their financial needs and goals. A Lead Services Representative assists in directing and overseeing the activities of the branch while originating loans, providing service and promoting Credit Union products and services.

Essential Responsibilities:

1. Promote and model the Centris Vision, Mission, Values and Team Principles.
2. Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises.
3. Create and/or develop relationships with internal and external members.
4. Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but is not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc.
5. Assists the Financial Services Manager in directing and overseeing the activities of the branch.

What's In It for You:

• Invest in Yourself: Centris offers tuition reimbursement!
• Performance Pays Off: Enjoy potential pay increases up to 5% in your first 12 months.
• Celebrate Success: Annual corporate incentives for all team members!
• Treat Yourself: Company-paid DoorDash membership.
• Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time.
• A collaborative and inclusive work environment.

Ready to Dive In? Your Journey Starts Here!

Join us at Centris Federal Credit Union and embark on a career that's truly rewarding!