Business Analyst

Role Summary The Business Analyst plays a critical role in bridging business needs with technical solutions across enterprise transformation, system modernization, and strategic initiatives. This role partners closely with business leaders, operational teams, technology teams, and external vendors to define requirements, improve processes, support delivery execution, and ensure organizational readiness. This position supports both corporate and department‑led initiatives, with a strong focus on Life & Annuity operations, policy administration systems, digital transformation, integrations, and modernization efforts. The Business Analyst will play a key role in helping the organization improve processes, modernize systems, reduce operational friction, and strengthen execution across transformation efforts. The ideal candidate is a strong facilitator, analytical thinker, collaborator, and problem solver who can balance strategic thinking with hands‑on execution in a fast‑paced, evolving environment. Responsibilities Requirements Elicitation & Analysis Lead end‑to‑end business analysis activities including discovery, analysis, documentation, validation, and prioritization of requirements. Facilitate workshops, interviews, process reviews, and stakeholder sessions to gather and clarify business needs. Translate business needs into actionable functional and non‑functional requirements. Model current‑state and future‑state business processes, workflows, data flows, and system interactions. Ensure requirements are complete, traceable, testable, and aligned to business objectives. Partner with technical teams to evaluate solution options and ensure alignment with business needs. Process Improvement & Transformation Support Identify gaps, inefficiencies, risks, and opportunities for operational improvement. Support enterprise transformation and system modernization initiatives. Contribute to the development of standardized business analysis practices, templates, and methodologies. Assist in defining scope, impacts, dependencies, and readiness considerations across initiatives. Support organizational change activities including stakeholder alignment, communication, and readiness planning. Stakeholder Collaboration & Delivery Support Act as a liaison between business stakeholders, project teams, vendors, and technical teams. Build strong cross‑functional relationships to drive alignment, transparency, and collaboration. Proactively identify risks, dependencies, blockers, and escalation needs. Support project managers, product owners, and leadership teams with planning, prioritization, and execution activities. Contribute to business cases, operational assessments, and strategic planning discussions. Qualifications & Skills Bachelor’s degree in Business Administration, Information Systems, or related field. Required experience working within Life & Annuity insurance environments. Experience supporting Policy Administration Systems (PAS), system integrations, conversions, or modernization initiatives. Strong experience with requirements elicitation, process modeling, systems analysis, and solution validation. Experience working in both Agile and Waterfall delivery environments. Deep knowledge of business analysis methodologies, including process modeling, requirements elicitation, and stakeholder management. Ability to manage competing priorities and navigate ambiguity in fast‑paced environments. Familiarity with regulatory and compliance considerations within insurance environments. Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, or Microsoft Project. Certifications such as CBAP, CCBA, PMI‑PBA, Scrum, or SAFe are a plus. #J-18808-Ljbffr Catholic Financial Life