Collection Specialist

Job DescriptionJob DescriptionBenefits/Perks Careers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationJob Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue paymentsResearch client information and historical data on accountsCommunicate with clients regarding overdue accountsCollect payments and issue refundsMaintain accurate documentation of account status and collection effortsReport on collection activity and present to managementQualifications High school diploma/GED required, a college degree is preferredPrevious experience as a Collection Specialist or in a similar positionUnderstanding of collection techniquesKnowledge of debt collection laws and regulationsFamiliarity with Microsoft Office, Excel, and computer databasesAbility to work well under pressureExcellent communication and negotiation skills