LEAD CRITICAL FACILITIES TECHNICIAN II NIGHT

Job Description

Job Description

Are you driven by a passion for cutting-edge technology and the thrill of working in a dynamic, high-growth environment? At Skybox Critical Operations, we're powering the future of innovation using cutting-edge technologies in the data center space. We're a team of dedicated experts who thrive on pushing the boundaries of what's possible in critical infrastructure, and we're looking for passionate individuals to join us on this journey.

At Skybox, we believe our people are our greatest asset. We foster a culture of collaboration, where every voice is valued, and every contribution is celebrated. We're committed to providing our employees with the tools, resources, and support they need to excel, both personally and professionally. This includes a comprehensive benefits package with generous 401k matching and immediate vesting, exciting opportunities for career growth, a robust health and wellness program, and a competitive time off policy. We also believe in giving back to our communities and fostering a fun and engaging work environment through employee events and social activities.

JOIN OUR MISSION:
As we continue to expand our operations, we're searching for a skilled Lead Critical Facilities Technician II Night to join our team.

YOUR ROLE:

The Lead Critical Facilities Technician II Night (LCFT2N) will report directly to the Critical Facilities Manager. The LCFT2N provides direct supervision to the night-shift Critical Facilities Technicians. The LCFT2N drives continual improvements to the operational excellence of the data center by adhering to company standards, client requirements and industry best practices.

ESSENTIAL FUNCTIONS
• Supervise the night-shift team of Critical Facilities Technicians, including reviewing and approving timecards, conducting one-on-ones, and assigning job skills and competency trainings.
• Ensure each team member demonstrates mastery of each phase of the Comprehensive Training Program and is fully prepared for shift work.
• Lead team with a commitment to safety, reliability, and continual operational improvement.
• Oversee the creation and execution of Standard Operating Procedures (SOPs) & Emergency Action Plans (EAPs).
• Responsible for assisting in creating, revising, and executing operating procedures and PM inspections.
• Troubleshoot and document electrical and mechanical issues, resolve them quickly, and escalate appropriately.
• Operate and maintain critical and non-critical equipment and systems to ensure 100% uptime.
• Oversee power, cooling, and environmental conditions within data halls.

• Manage and schedule planned and unplanned work, including preventive maintenance, using a CMMS.
• Manage and respond to emergencies and critical issues for complete recovery.
• Assist with physical and logical installations and adhere to change control activities.
• Handle assigned tasks efficiently and effectively manage/escort external contractors.
• Maintain compliance with customer training, security and contractual requirements
• Follow all Skybox policies, procedures, and safety laws, and maintain accurate facility data.
• Assist with general facility operations, training, and construction/commissioning projects as needed.
• Able to fulfill Service Level Agreement requirement to man service desk and respond in the appropriate time to calls or service requests in order cure any problems during night shift.

POSITION REQUIREMENTS
• May be required to work 12 hour shifts, weekends, and/or participate in on-call rotation.
• Work in both indoor and outdoor environments with moderate to loud noise levels
• Weekend work based on shift to ensure optimal critical facility environment
• High school diploma or equivalent required
• Prior military or technical school training, preferred
• 2-3 years of experience working in mission critical environments, preferred
• Experience with building electrical, mechanical, BMS and fire systems, preferred
• Electrical or mechanical license (HVAC), preferred

 

DISCLAIMER
Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Skybox Critical Ops retains the right to change or assign other duties to this position.
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