Code Compliance Officer

Job Title: Code Compliance Officer

When you come work for the City of Coconut Creek, although you're assigned an employee number, you're not treated like one. With an average of 10 years of service (some as many as 30-plus!), our employees know they can transform their careers in Coconut Creek, the "Butterfly Capital of the World." Today you may be applying to our Code Compliance Officer position, but tomorrow that role could lead to a Community Enhancement Manager. And in the days, months and years in between, you'll be treated like family and invited to participate in fun events like Public Service Recognition Week, Halloween costume contests, holiday luncheons, wellness fairs, meditation sessions, chair massages, themed dress-up days, charitable causes, and so much more! The City of Coconut Creek has been spotlighted as one of the "Best Cities to Live in America" by Money Magazine and a Top Ten Place to Live in Florida by Movoto and NerdWallet. This past year, we were awarded the Honorable Culture of Well-Being by Cigna and ranked #7 Healthiest Employer to Work For in the medium-sized company category by South Florida Business Journal. Our City is home to the Seminole Casino Coconut Creek, Butterfly World, and the Coconut Creek Promenade. Every one of our business owners and 61,000 residents rely on our awesome 400+ employees. Are you ready to be one of us? If you are interested in making a difference in the lives of others and serving the public; if you are innovative, progressive, dedicated, and looking for a workplace where you belong, consider applying to join our Coconut Creek family.

General Purpose: Performs technical or specialized work in the Sustainable Development department. Performs field inspections and administrative work to ensure compliance with laws and ordinances. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques. Hours of work: Monday through Thursday 7:00 A.M. to 6:00 P.M.; days and hours are subject to change. Must be available to work a rotating weekend shift to include Fridays.

Essential Duties and Responsibilities

• Performs systematic site inspections to ensure code compliance
• Issues courtesy notices, written warnings, and Summons to Appear when necessary
• Performs research to investigate code violations; removes signs from right of ways
• Prepares and testifies before the Special Magistrate and Code Fine Reduction Board; attends meetings as required
• Promotes good public relations with the community; attends homeowner association meetings and the City's citizens academy as needed
• Responds to citizen complaints and interprets the City of Coconut Creek Code Of Ordinances
• Performs routine office functions as required
• Performs other duties as assigned and/or required

Qualifications

Minimum Qualifications: High school diploma or GED; supplemented by a minimum of one (1) year of experience in customer service or a related position involving a high level of public contact. The City reserves the right to consider alternate combinations of education, certification, training, and/or experience.

Previous work experience in code enforcement, plan review, and/or zoning preferred. Florida Association of Code Enforcement (F.A.C.E.) certification, Levels I and II preferred.

Knowledge, Skills, and Abilities:

• Knowledge of code compliance policies and regulations
• Skill in Microsoft Office products (Word, Outlook, and Excel)
• Skill in providing good customer service
• Ability to read and understand building codes
• Ability to read maps and plans
• Ability to multi-task while working with tight deadlines and shifting priorities
• Ability to quickly and independently learn new software
• Ability to organize work for timely completion
• Ability to work with minimal supervision
• Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to regularly attend work and arrive punctually for designated work schedule

Supplemental Information

Physical Requirements: Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Usually involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. Tasks may involve extended periods of time at a keyboard or work station and extended periods of time standing and/or walking.

Environmental Requirements: Tasks are regularly performed outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

Sensory Requirements: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.

Note to Applicants with Disabilities: Applicants with disabilities who will need special accommodations for testing must advise Human Resources not later than one (1) week prior to scheduled testing, so that appropriate arrangements can be made.