Korean -Dental Treatment Coordinator

Korean-Speaking Administrative Assistant (Dental Treatment Coordinator)

We are looking for a motivated and compassionate Korean-speaking Administrative Assistant / Dental Treatment Coordinator to join our team. In this role, you will play an important part in supporting patients through their dental treatment journey-helping them understand their care options and ensuring a smooth, positive experience from consultation to completion.

This position serves as a key link between patients and the dental team, supporting treatment coordination, scheduling, insurance processing, and financial discussions.

Key Responsibilities:

• Clearly present and explain dental treatment plans to patients in a professional and friendly manner
• Discuss treatment costs, insurance coverage, and available payment options
• Coordinate and schedule patient appointments for recommended treatments
• Verify insurance benefits and assist with pre-authorizations when needed
• Follow up with patients regarding pending or unscheduled treatments
• Maintain accurate and up-to-date patient records and documentation
• Work closely with the dental team to ensure smooth daily operations
• Respond to patient questions regarding treatment plans and billing concerns

Qualifications:

• Previous experience in a dental or healthcare setting is preferred
• Strong knowledge or willingness to learn dental terminology and insurance processes
• Excellent communication skills in Korean and English
• Strong organizational skills and ability to multitask
• Comfortable using dental software and basic computer systems
• Willingness to travel within the North Region as required

Skills & Competencies:

• Strong patient/customer service mindset
• Attention to detail and accuracy
• Problem-solving and adaptability
• Ability to maintain confidentiality and professionalism
• Team player with a positive attitude

We offer a supportive and collaborative environment where you can grow your skills, work closely with a dedicated dental team, and make a meaningful impact on patient care every day.